Assistant Manager of Store Operations

Hy-Vee, Inc.•Eagan, MN

1d•$56,680 - $79,300

About The Position

The Assistant Manager of Store Operations supervises and coordinates employee activities and ensures customers’ needs are met. The role supports store operations, employee development, customer service, merchandising, sales, profitability, safety, and compliance. The position is accountable to the District Store Director and Store Manager and oversees all positions except those listed above or designated by the Store Director. The Assistant Manager promotes Hy-Vee’s culture and values, including honesty, integrity, friendliness, respect, and care for customers and employees. The role works with store management and department personnel to meet store goals, maintain service and cleanliness standards, and address operational and employee issues. It also assists throughout the store as needed. The position requires high school education or equivalent experience and at least one year of retail experience, including performing Assistant Manager duties. It involves medium physical work, exposure to dust, noise, temperature extremes and potential equipment, electrical, and chemical hazards, and use of a range of store equipment. The anticipated annual starting wage is $56,680 to $79,300, depending on experience. Employment is contingent on successful completion of a pre-employment drug screen.

Requirements

High school education or equivalent experience.
One year or more of retail experience, including performing the duties of an Assistant Manager.
Ability to solve practical problems involving a variety of variables with limited standardization and interpret instructions.
Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
Ability to interview to obtain basic information, guide people by providing basic direction, follow technical manuals, and work with increased contact with people.
Ability to perform medium physical work: exert up to 50 pounds occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
Ability to perform climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Visual ability, with or without correction, to see from less than 20 inches to more than 20 feet, including depth perception, color vision, and field of vision.
Successful completion of a pre-employment drug screen is required for employment.

Nice To Haves

Pursue retail educational opportunities and continuing education whenever possible.

Responsibilities

Supervise and coordinate employee activities, including training, assigning work, reviewing work, planning work, maintaining standards, and coordinating personnel.
Promote a friendly, helpful customer-service atmosphere and provide prompt, courteous, and efficient service to customers.
Oversee employee training, address employee issues, and coordinate disciplinary procedures when necessary.
Assist management in determining pricing and blends, promotional display locations, product quality and quantities, and merchandise ordering.
Ensure customer-service, employee-relations, departmental profitability, accounting, security, sales, and record-keeping standards are met.
Oversee building and grounds maintenance, sanitation, and store cleanliness.
Use and understand store hardware and software technology.
Assist with forecasting and reviewing the store labor schedule in accordance with the Store Director’s guidelines.
Evaluate employee performance and recommend personnel actions, including promotion, transfer, or dismissal.
Train and enforce safety procedures; complete customer accident and employee injury reports; and assign duties according to work restrictions.
Assist with replenishing shelf products and designing and constructing displays.
Work with employees to resolve problems affecting job duties, productivity, and adherence to policies and procedures.
Recruit and interview applicants, recommend or determine hiring, and potentially coordinate orientations.
Provide ongoing education about updated company and store policies, procedures, and job duties.
Stay current with market trends, competition, products, equipment, and merchandising techniques.
Recommend merchandise additions, deletions, and shelf allocation.
Work with department heads and designated personnel on schedules, labor matters, purchasing, and merchandising.
Sell merchandise to employees or customers, issue merchandise to authorized personnel, and handle cash registers.
Adhere to company policies and store guidelines, report as scheduled, and work the expected number of hours.
Perform other job-related duties and special projects as required.