Assistant Store Manager (Operations)

Maverik • Fayetteville, AR

10d • $18 - $20

About The Position

The Assistant Manager (Operations) helps lead the team, support daily store operations, and create an exceptional customer experience. This full-time role is cross-trained between Food Service and Front-of-Store. The Assistant Manager coaches Team Members, helps keep the store and Food Service operation running smoothly, and supports a culture of service, teamwork, and accountability.

The role champions Maverik’s GET (Greet, Engage, and Thank) customer-service expectations by modeling the behaviors, coaching Team Members on consistent execution, and holding the team accountable for welcoming and engaging customer experiences. The Assistant Manager works alongside the team as needed and assists with training, mentoring, and supervising Team Members. Applicants must be at least 21. Because stores operate 24/7, the role requires schedule flexibility and may include nights, weekends, and holidays. The employee must obtain and maintain the food-safety certification required by the applicable state or local jurisdiction.

Requirements

• Must be at least 21 years old to apply.
• Flexible availability, potentially including nights, weekends, and holidays, to support 24/7 stores.
• Strong interpersonal and communication skills to engage effectively with Team Members and provide exceptional customer experiences.
• Ability to remain calm and composed under pressure while delivering exceptional customer service.
• Strong problem-solving skills, including recognizing and analyzing issues and creating effective solutions.
• Must obtain and maintain food-safety certification required by the applicable state or local jurisdiction.
• Ability to work safely with equipment that generates and maintains high temperatures while wearing appropriate personal protective equipment.
• Frequent standing, walking, handling, and horizontal reaching; reaching above shoulder level and below the waist; bending, stooping, squatting, crouching, kneeling, and pushing; and potentially lifting, carrying, or moving objects weighing up to 50 pounds.

Nice To Haves

• One or more years of supervisory experience is preferred.

Responsibilities

• Champion Maverik’s GET (Greet, Engage, and Thank) customer-service expectations by modeling the behaviors.
• Coach Team Members on consistent execution and hold the team accountable for a welcoming and engaging customer experience.
• Work alongside the team as needed and help ensure store and Food Service operations run smoothly.
• Assist with training, mentoring, and supervising Team Members.

Benefits

• Employee fuel discount and 50% off food and drinks.
• Annual profit sharing for eligible Team Members.
• Full-time Team Members have access to medical, dental, and vision insurance.
• 401(k) plan with company match.
• $20,000 company-paid life insurance.
• Parental leave.
• Education assistance or reimbursement program.
• Growth opportunities, including promotion from within, consistent raises, and support for professional goals.
• Eligibility for a bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed