Assistant Store Manager (Operations)

Maverik • Cottonwood, AZ

4d • $21 - $23

About The Position

As an Assistant Manager, you’ll help lead your team, support daily store operations, and create an exceptional experience for every customer. You’ll coach Team Members, keep the store running smoothly, and help drive a culture of service, teamwork, and accountability. This full-time position is cross-trained between Food Service and Front-of-Store and offers career and growth opportunities, as well as eligibility for a bonus program.

The role helps create the Maverik experience through great customer service, team support, and smooth store operations. It offers an opportunity to coach Team Members, build leadership skills, and make a difference for customers each day. The Assistant Manager champions Maverik’s GET (Greet, Engage, and Thank) customer-service expectations by modeling those behaviors, coaching Team Members, and holding the team accountable for a welcoming and engaging experience.

The Assistant Manager leads by example, working alongside the team as needed to help keep the store and Food Service operation running smoothly. The role also assists with training, mentoring, and supervising all Team Members. Applicants must be at least 21 and obtain and maintain the food safety certification required by the applicable state or local jurisdiction. Because stores operate 24/7, schedule flexibility is required and may include nights, weekends, and holidays.

The position involves frequent standing, walking, handling, and horizontal reaching; reaching above shoulder level and below the waist; bending, stooping, squatting, crouching, kneeling, and pushing; and possibly lifting, carrying, or moving objects weighing up to 50 pounds. Team Members must work safely with equipment that generates and maintains high temperatures while wearing appropriate personal protective equipment.

Requirements

• Must be at least 21 years old to apply.
• Must obtain and maintain the food safety certification required by the applicable state or local jurisdiction.
• Must have flexibility to work in a 24/7 store, potentially including nights, weekends, and holidays.
• Strong interpersonal and communication skills to engage effectively with Team Members and provide exceptional customer experiences.
• Ability to remain calm and collected under high-pressure situations while delivering exceptional customer service.
• Strong problem-solving skills, including the ability to recognize and analyze issues and create effective solutions.
• Ability to perform the stated physical activities, including possibly lifting, carrying, or moving objects weighing up to 50 pounds.
• Ability to work safely with equipment that generates and maintains high temperatures while wearing appropriate personal protective equipment.

Nice To Haves

• One or more years of supervisory experience (preferred).

Responsibilities

• Champion Maverik’s GET (Greet, Engage, and Thank) customer-service expectations by modeling behaviors, coaching Team Members, and holding the team accountable for a welcoming and engaging customer experience.
• Work alongside the team as needed to help ensure the store and Food Service operation run smoothly.
• Assist with the training, mentoring, and supervision of all Team Members.
• Support daily store operations and help provide exceptional customer experiences.

Benefits

• Employee fuel discount and 50% off food and drinks.
• Annual profit sharing; Team Members are eligible, subject to program rules and usage limits.
• Full-time Team Members have access to medical, dental, and vision insurance.
• 401(k) plan with company match.
• $20,000 company-paid life insurance.
• Parental leave.
• Education assistance/reimbursement program.
• Growth opportunities, including promotion from within, consistent raises, and support for professional goals.
• Eligibility for a bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed