Assistant Manager, Learning Design and Innovation

Arizona State University•Tempe, AZ

2d•$66,200 - $85,000•Onsite

About The Position

The Assistant Manager within W. P. Carey’s Learning Design and Innovation (LDI) team combines advanced instructional design expertise with people and operational leadership in support of work with faculty and academic units. The role partners with faculty on complex or high-impact course design, teaching and learning initiatives, and emerging instructional approaches, applying expertise in pedagogy, instructional technology, course design and development, and innovation in teaching and learning. Working with the Manager, Learning Design & Innovation, the Assistant Manager helps lead the LDI team and directly supervises an assigned group of professional and organizational staff. The role supports employee performance and development, coordinates priorities and workloads, and helps ensure work aligns with team expectations and commitments. It remains actively involved in instructional design and faculty partnership while helping faculty and colleagues adapt to changing technologies, priorities, and practices. The position reports to the Manager, Learning Design & Innovation, and collaborates closely with the Associate Dean of Teaching and Learning. Duties may change based on university needs and applicable ASU policies and procedures. The position is based at ASU’s Tempe campus. It primarily works during regular business hours, with occasional flexibility in work hours and evening or weekend availability potentially required for operational needs, programs, events, or urgent issues. Regular computer and collaboration-technology use and frequent interaction with employees, faculty, academic leaders, and other stakeholders are required.

Requirements

Bachelor’s degree and three years of experience appropriate to the area of assignment or field, or an equivalent combination of experience and/or training providing comparable knowledge, skills, and abilities.
Advanced knowledge of instructional design, learning theory, pedagogy, course design and development, and evidence- or research-informed teaching practices.
Working knowledge of instructional technologies, learning management systems, accessibility practices, and emerging approaches to technology-supported teaching and learning.
Working knowledge of faculty consultation and collaboration practices in higher education or a comparable professional learning environment.
Working knowledge of employee supervision, coaching, performance feedback, professional development, project and operational management, workload coordination, continuous improvement, and relevant organizational policies and practices.
Advanced instructional design, course design, and faculty consultation skills.
Skills in employee supervision, coaching, feedback, and development; planning, prioritization, workload management, and coordination; communication, relationship building, collaboration, facilitation, problem-solving, judgment, and decision-making.
Ability to partner effectively with faculty, apply instructional design expertise to complex work, direct and coordinate staff, manage multiple priorities, and help employees navigate change.
Ability to learn quickly, evaluate emerging practices and technologies, seek appropriate expertise, translate new approaches into practical applications, apply policies appropriately, and recognize when consultation or escalation is needed.
Regular use of computers and collaboration technologies; frequent interaction with employees, faculty, academic leaders, and other stakeholders.
Occasional flexibility in work hours and evening or weekend availability may be required for operational needs, programs, events, or urgent issues.

Nice To Haves

Experience applying advanced instructional design principles, learning theory, and evidence- or research-informed teaching practices to courses and learning experiences.
Experience building effective faculty or subject-matter expert partnerships through consultation, collaboration, training, and pedagogical or technology support.
Experience leading complex or high-impact instructional design, course development, teaching and learning, or related initiatives.
Experience supervising or providing formal work direction to professional staff, including work assignment, coaching, feedback, and employee development.
Experience coordinating multiple projects, priorities, and workloads and improving related practices, processes, or workflows.
Experience evaluating and applying instructional technologies and emerging approaches to teaching and learning, including learning management and collaboration tools.
Demonstrated ability to learn quickly, exercise sound judgment, navigate ambiguity, and remain solutions-oriented as technologies, priorities, and practices evolve.

Responsibilities

Partner with faculty and academic units on the design, development, revision, and continuous improvement of courses and learning experiences, applying evidence- and research-informed practices in pedagogy, instructional design, learning technology, accessibility, and student learning.
Build faculty partnerships through consultation, collaboration, training, and pedagogical and technology support; address complex course-design and support needs using sound judgment and collaboration with relevant stakeholders.
Lead or contribute to complex, high-impact, or emerging teaching and learning initiatives, including translating new technologies such as AI-enhanced teaching and learning into practical applications.
Lead and coordinate assigned instructional design projects and priorities, anticipate changing needs, and support project progress and completion.
Contribute advanced expertise to LDI standards, course review and quality practices, resources, and team development; provide guidance on course quality, accessibility, and effective learning design.
Mentor LDI colleagues by sharing expertise, practices, and approaches to complex teaching and learning challenges.
Directly supervise assigned LDI professional and organizational staff; establish expectations, plan and assign work, monitor progress, and provide coaching, feedback, and development support.
Partner with the Manager to provide consistent team leadership and reinforce shared priorities, expectations, communication, accountability, and team practices.
Participate in employee selection, onboarding, training and development, performance evaluation, and other supervisory activities; address routine employee matters and consult the Manager on complex matters.
Support employee growth through development opportunities, increased responsibility, and access to resources and expertise.
Work with the Manager to translate LDI priorities into coordinated execution across assigned staff and workstreams.
Monitor project, workload, quality, and operational information to identify capacity needs, competing priorities, risks, delays, or barriers; adjust assignments within established practices and consult or escalate complex matters as appropriate.
Coordinate communication, resource alignment, handoffs, accountability, and completion of work across LDI roles and functions.
Support implementation and communication of LDI priorities, standards, procedures, and operational changes.
Identify opportunities to improve LDI processes, workflows, documentation, tools, quality practices, and team effectiveness.
Use instructional design experience, operational information, quality findings, faculty and team feedback, and emerging practices to inform recommendations; collaborate on approved improvements and support their adoption.
Participate in relevant W. P. Carey and ASU teaching and learning activities, instructional design communities, and professional development opportunities.
Maintain awareness of evolving pedagogy, instructional technologies, accessibility practices, artificial intelligence, and other developments relevant to teaching and learning.
Perform other duties as assigned.