Assistant Manager, Learning Design and Innovation

Arizona State University•Tempe, AZ

1d•Onsite

About The Position

The Assistant Manager within W. P. Carey’s Learning Design and Innovation (LDI) team combines advanced instructional design expertise with people and operational leadership in support of the team’s work with faculty and academic units. As an advanced instructional design practitioner, the position partners with faculty on complex or high-impact course design, teaching and learning initiatives, and emerging approaches to instruction, applying expertise in pedagogy, instructional technology, course design and development, and innovation in teaching and learning. Working in partnership with the Manager, Learning Design & Innovation, the Assistant Manager helps lead the LDI team while directly supervising an assigned group of professional and organizational staff. The role supports employee performance and development, coordinates priorities and workloads, and helps ensure work remains aligned with team expectations and commitments. Through coaching, sound judgment, and consistent follow-through, the Assistant Manager expands LDI’s leadership capacity while remaining actively engaged in instructional design and faculty partnership. The Assistant Manager helps faculty and team members navigate changing technologies, priorities, and approaches while promoting adaptability, continuous learning, collaboration, and constructive problem-solving. The position reports to the Manager, Learning Design & Innovation and collaborates closely with the Associate Dean of Teaching and Learning. Duties may change over time based on university needs and applicable Arizona State University policies and procedures. The salary range is $66,200–$85,000, commensurate with experience. The position is based on the Tempe campus and primarily operates during regular business hours. Regular computer and collaboration-technology use and frequent interaction with employees, faculty, academic leaders, and other stakeholders are required. Occasional flexibility in work hours, including evening or weekend availability, may be needed for operational needs, programs, events, or urgent issues. Driving is not required.

Requirements

Bachelor’s degree and three years of experience appropriate to the area of assignment or field, or an equivalent combination of experience and/or training that provides comparable knowledge, skills, and abilities.
Advanced knowledge of instructional design, learning theory, pedagogy, course design and development, and evidence- or research-informed teaching practices.
Working knowledge of instructional technologies, learning management systems, accessibility practices, and emerging approaches to technology-supported teaching and learning.
Working knowledge of faculty consultation and collaboration in higher education or a comparable professional learning environment.
Working knowledge of employee supervision, coaching, performance feedback, professional development, project and operational management, workload coordination, continuous improvement, and relevant organizational policies and practices.
Advanced instructional design, course design, and faculty consultation skills.
Skills in employee supervision, coaching, feedback, and development; planning, prioritization, workload management, and coordination; communication, relationship building, collaboration, facilitation, problem-solving, judgment, and decision-making.
Ability to partner with faculty to understand instructional needs, navigate complex challenges, and develop effective learning solutions.
Ability to apply instructional design expertise and sound judgment to complex or high-impact courses, projects, and teaching and learning initiatives.
Ability to direct and coordinate staff, establish clear expectations and accountability, and support employee development.
Ability to manage multiple priorities and help employees navigate changing technologies, responsibilities, and ways of working.
Ability to learn quickly, evaluate emerging practices and technologies, seek appropriate expertise, and translate new approaches into practical applications.
Ability to build effective relationships, apply established policies and practices appropriately, and recognize when complex matters require consultation or escalation.
Application must include a cover letter and resume or CV. Resume must show employment dates in month/year format, job titles, duties, and employer names.

Nice To Haves

Experience applying advanced instructional design principles, learning theory, and evidence- or research-informed teaching practices to courses and learning experiences.
Experience building effective faculty or subject-matter expert partnerships through consultation, collaboration, training, and pedagogical or technology support.
Experience leading complex or high-impact instructional design, course development, teaching and learning, or related initiatives.
Experience supervising or providing formal work direction to professional staff, including work assignment, coaching, feedback, and employee development.
Experience coordinating multiple projects, priorities, and workloads and improving related practices, processes, or workflows.
Experience evaluating and applying instructional technologies and emerging approaches to teaching and learning, including learning management and collaboration tools.
Demonstrated ability to learn quickly, exercise sound judgment, navigate ambiguity, and remain solutions-oriented as technologies, priorities, and practices evolve.

Responsibilities

Partner with faculty and academic units in designing, developing, revising, and continuously improving courses and learning experiences.
Apply evidence- and research-informed practices in pedagogy, instructional design, learning technology, accessibility, and student learning to recommend and implement effective approaches.
Build and maintain faculty partnerships through consultation, collaboration, training, and pedagogical and technological support.
Address complex course-design and faculty-support needs, using sound judgment and collaborating with colleagues and stakeholders on solutions.
Lead or contribute to complex, high-impact, or emerging teaching and learning initiatives, including practical applications of new technologies such as AI-enhanced teaching and learning.
Lead and coordinate assigned instructional design projects and priorities, managing changing needs and competing demands and ensuring progress and completion.
Contribute instructional design expertise to LDI standards, course review and quality practices, resources, and team development; provide guidance on course quality, accessibility, and effective learning design.
Mentor LDI colleagues by sharing expertise, effective practices, and approaches to complex teaching and learning challenges.
Directly supervise assigned LDI professional and organizational staff; establish expectations, assign work, monitor progress, and provide coaching, feedback, and development support.
Partner with the Manager to provide consistent leadership, shared priorities, communication, accountability, and team practices.
Participate in employee selection, onboarding, training, development, performance evaluation, and other supervisory activities in accordance with university policies and practices.
Address routine employee and performance matters and consult with or engage the Manager on more complex matters.
Coordinate LDI priorities and workstreams, using project, workload, quality, and operational information to identify capacity needs, competing priorities, risks, delays, and barriers.
Adjust priorities and assignments within established practices and coordinate communication, resource alignment, handoffs, accountability, and completion of work.
Support implementation and communication of LDI priorities, standards, procedures, and operational changes.
Identify opportunities to improve LDI processes, workflows, documentation, tools, quality practices, and team effectiveness; help develop and implement approved improvements.
Participate in relevant W. P. Carey and ASU teaching and learning activities, instructional design communities, and professional development opportunities.
Maintain awareness of evolving pedagogical approaches, instructional technologies, accessibility practices, artificial intelligence, and other developments relevant to teaching and learning.
Perform other duties as assigned.