Assistant Manager: Leadership - Mountain Operations- Salary

Vail Resorts • Chesterland, OH

1d • $55,048 - $75,928

About The Position

Supports the daily management of ski resort operations to ensure a safe, efficient, and exceptional guest experience across the base area and mountain environment. The role assists in supervising operational teams, coordinating day-to-day activities, maintaining safety and service standards, and executing resort objectives.

The Assistant Manager leads and supports Lift Experience and Rental/Retail leadership teams, develops employees through coaching, training, and performance management, and fosters safety, accountability, teamwork, and guest service excellence. The role also oversees daily and seasonal Mountain Operations, supports staffing and operational readiness, maintains compliance with company and industry standards, collaborates with resort departments, assists with events and emergency response coordination, and manages labor and operating expenses within budget expectations.

This is a winter seasonal, full-time position for the 2026/2027 season. The listed annual pay range is $55,048 to $75,928. Applications are accepted until December 15 or until positions are filled, whichever comes first.

Requirements

• High school diploma or equivalent.
• At least 5 years of leadership experience in lift operations, mountain operations, or a related field.
• Strong leadership, organizational, decision-making, and multitasking skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office.
• Ability to work effectively across departments and manage competing priorities.
• Ability to work a flexible schedule, including weekends, holidays, evenings, and peak operating periods.
• At least 18 years of age.

Responsibilities

• Lead and support Lift Experience Team and Rental/Retail leadership teams.
• Develop employees through coaching, training, and performance management.
• Foster a culture of safety, accountability, teamwork, and guest service excellence.
• Identify and develop future leaders within the department.
• Oversee daily and seasonal Mountain Operations.
• Maintain compliance with company, OSHA, ANSI, and industry standards.
• Lead seasonal staffing, training, and operational readiness efforts.
• Implement continuous improvement initiatives.
• Partner with Volunteer Ski Patrol, Ski & Ride School, Snowmaking, Grooming, Lift Maintenance, Terrain Park, Building Maintenance, Guest Services, Food & Beverage, and Senior Resort Leadership.
• Support resort-wide initiatives focused on safety, guest experience, and operational excellence.
• Assist with special events, peak-period operations, and emergency response coordination.
• Manage labor and operating expenses within budget expectations.
• Participate in budgeting, forecasting, and labor planning.
• Use performance metrics and KPIs to improve effectiveness.

Benefits

• Free employee passes, discounted lift tickets for friends and family, and free ski lessons.
• Employee discounts on lodging, food, gear, and mountain shuttles.
• 401(k) Retirement Plan.
• Employee Assistance Program.
• Training and professional development.
• Referral Program.
• Wellness benefits.
• 40% retail discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED