Assistant Manager in Training

Jacksons Companies • Reno, NV

47d • $18 - $19 • Onsite

About The Position

The Assistant Manager in Training (AIT) program provides practical experience across store operations to prepare participants for an Assistant Manager role. Training covers driving sales and profitability, coaching and developing team members, managing expenses, reducing losses, and overseeing merchandising and inventory control. This is an hourly manager role. AIT positions are temporary; individuals are expected to transition successfully into management or another company position during the training period.

Requirements

• Previous leadership experience and a proven track record supervising team members in a food-service or retail environment.
• At least 3 months of customer-service experience in retail.
• Strong commitment to providing exceptional customer service.
• Excellent communication skills and a friendly, can-do attitude.
• Ability to foster teamwork and collaboration.
• Ability to think quickly and adapt to change.
• Open availability to meet the needs of a 24/7 operation, including nights, weekends, and holidays.
• Must be of legal age to sell alcohol and tobacco and able to work around slot machines in Nevada.
• High school diploma or GED preferred.
• Valid driver license and reliable transportation preferred.

Nice To Haves

• High school diploma or GED.
• Valid driver license and reliable transportation.

Responsibilities

• Provide courteous customer service, including greeting and thanking customers.
• Follow, interpret, and enforce company policies and procedures with employees.
• Suggest purchases to customers and promote store specials.
• Ensure proper sanitation and food handling, preparation, storage, and disposal procedures.
• Maintain the cleanliness of the building interior and exterior, including islands and pumps.
• Restock shelves, displays, and coolers to minimize out-of-stock items.
• Clean and stock the fast-food area and its equipment as needed.
• Follow safety and security guidelines, report accidents or incidents promptly, and investigate customer and employee incidents or accidents by gathering relevant information.
• Assist with training new employees.
• Manage food-service and beverage programs to maximize sales and minimize loss.
• Report to work promptly, neatly groomed, and in uniform.
• Make safe drops according to company policies.
• Prepare daily deposits on weekends and when covering for the manager.
• Assist in preparing weekly product orders from suppliers.
• When needed, fuel customers’ cars, check engine fluids, and wash customer windows; this is required in Oregon and may be needed elsewhere for customers with disabilities.
• Respond to emergencies when the Store Manager is unavailable.
• Operate the register and other store equipment as needed.
• Prepare cashier checkout and report it accurately according to policy.
• Perform additional duties as assigned.

Benefits

• Same-day pay access.
• Fuel discount of $0.20 per gallon, up to 100 gallons.
• 15% employee discount on most merchandise.
• Profit-sharing bonus paid twice a year.
• Advancement opportunities, with promotions from within.
• Full-time benefits including medical, dental, vision, and paid time off.
• 401(k) with company match.
• Performance-based raises.
• Tuition reimbursement up to $5,250 per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED