Assistant Manager in Training

Jacksons•Carlsbad, CA

About The Position

The Assistant Manager in Training (AIT) program prepares employees for the Assistant Manager role through practical experience across store operations. The role involves supporting sales and profitability, coaching and developing team members, managing expenses, reducing losses, and overseeing merchandising and inventory control. AIT positions are temporary, as employees are expected to transition successfully into management or another company position during the training period. The position supports customer service, store cleanliness and safety, food service and beverage programs, merchandising, inventory, cash handling, employee training, and daily operations. Stores operate 24/7 and require open availability, including nights, weekends, and holidays. The starting pay is $19.50–$20.50 per hour.

Requirements

Previous leadership experience with a proven record of supervising team members in a food service or retail environment.
At least 3 months of customer service experience in retail.
Strong passion for providing exceptional customer service.
Excellent communication skills and a friendly, can-do attitude.
Ability to foster teamwork and collaboration.
Ability to think quickly and respond to change.
Open availability to meet the needs of a 24/7 operation, including nights, weekends, and holidays.
Must be of legal age to sell alcohol and tobacco and able to work around slot machines in Nevada.
Ability to perform the physical requirements of the position, including frequently standing, walking, bending, twisting, reaching, climbing or balancing, stooping, kneeling or crouching, and talking and listening; frequently lifting or moving up to 20 pounds and occasionally lifting or moving up to 65 pounds.
Ability to work safely around heat, cold, allergens, noise, and fumes, chemicals, or odors from gasoline and cleaning products.

Nice To Haves

High school diploma or GED.
Valid driver's license and reliable transportation.

Responsibilities

Provide courteous customer service, including greeting and thanking customers, suggesting purchases, and promoting store specials.
Follow, interpret, and enforce company policies and procedures with employees.
Ensure proper food sanitation, handling, preparation, storage, and disposal procedures are followed.
Maintain cleanliness of the building interior and exterior, including islands and pumps.
Restock shelves, displays, and coolers to minimize out-of-stock items.
Clean and stock the fast-food area and its equipment as needed.
Follow safety and security guidelines, report accidents and incidents promptly, and investigate customer and employee incidents and accidents by gathering relevant information.
Assist with training new employees.
Manage food service and beverage programs to maximize sales and minimize loss.
Report to work promptly, neatly groomed, and in uniform.
Make safe drops according to company policies.
Prepare daily deposits on weekends and when covering for the manager.
Assist in preparing weekly supplier product orders.
When needed, fuel customer vehicles, check engine fluids, and wash customer windows; this is required in Oregon and may be needed in other areas for customers with disabilities.
Respond to emergencies when the Store Manager is unavailable.
Operate the register and other store equipment when needed, and accurately prepare cashier checkouts and reports according to policy.
Perform additional duties as assigned.