Assistant Manager in Training

Jacksons Companies•Carlsbad, CA

4d•$20 - $21

About The Position

The Assistant Manager in Training (AIT) program provides practical experience across store operations and prepares participants for an Assistant Manager role. Training covers driving sales and profitability, coaching and developing team members, managing expenses, reducing losses, and overseeing merchandising and inventory control. This is an hourly manager role. AIT positions are temporary; individuals are expected to transition successfully into management or another company position during the training period. The role supports customer service, store policy enforcement, food service and beverage programs, sanitation, cleanliness, inventory, employee training, safety, cash handling, deposits, supplier orders, and store operations. It requires open availability to support a 24/7 operation, including nights, weekends, and holidays. The physical work includes frequent standing, walking, bending, twisting, reaching, climbing or balancing, stooping, kneeling or crouching, and lifting or moving items up to 65 pounds occasionally. Work conditions may include heat, cold, allergens, noise, and fumes or odors from gasoline and cleaning chemicals.

Requirements

Previous leadership experience with a proven track record of supervising team members in a food service or retail environment.
At least 3 months of customer service experience in a retail environment.
Strong passion for providing exceptional customer service.
Excellent communication skills and a friendly, can-do attitude.
Demonstrated ability to foster teamwork and collaboration.
Ability to think quickly and react to change.
Open availability to meet the needs of a 24/7 operation, including nights, weekends, and holidays.
Must be of legal age to sell alcohol and tobacco.
Able to work around slot machines in Nevada locations.
Able to meet the stated physical requirements, including frequently lifting or moving up to 20 pounds and occasionally up to 65 pounds, and working around heat, cold, allergens, noise, and fumes or odors from gasoline and cleaning chemicals.

Nice To Haves

High school diploma or GED preferred.
Valid driver license and reliable transportation preferred.

Responsibilities

Provide courteous customer service by greeting and thanking customers.
Follow, interpret, and enforce company policies and procedures with employees.
Suggest purchases to customers and promote store specials.
Ensure sanitation and food handling, preparation, storage, and disposal procedures are followed.
Maintain cleanliness of the building interior and exterior, including islands and pumps.
Restock shelves, displays, and coolers to minimize out-of-stock items.
Clean and stock the fast-food area and its equipment as needed.
Follow safety and security guidelines, report accidents or incidents promptly, and investigate and gather pertinent information about customer and employee incidents or accidents.
Assist with training new employees.
Manage food service and beverage programs to maximize sales and minimize loss.
Report to work promptly, neatly groomed, and in uniform.
Make safe drops according to company policies.
Prepare and make daily deposits on weekends and when covering for the manager.
Assist in preparing weekly supplier orders.
When needed, fuel customer vehicles, check engine fluids, and wash customer windows; this is required in Oregon and may be needed in other areas for customers with disabilities.
Respond to emergencies when the Store Manager is unavailable.
Operate the register and other store equipment when needed.
Prepare cashier checkouts and report accurately and according to policy.
Perform additional duties as assigned.