Assistant Manager in Training
About The Position
The Assistant Manager in Training (AIT) program prepares employees for the Assistant Manager role through hands-on experience in store operations. Training covers driving sales and profitability, coaching and developing team members, managing expenses, reducing losses, and overseeing merchandising and inventory control. This is an hourly manager role. The position is temporary, with individuals expected to successfully transition into management or another position within the company during the training period. The role supports customer service, store procedures and safety, food service, merchandising, inventory, cash handling, and day-to-day operations. Store availability must accommodate a 24/7 operation, including nights, weekends, and holidays.
Requirements
- Previous leadership experience and a proven track record supervising team members in a food service or retail environment.
- At least 3 months of customer service experience in retail.
- Strong commitment to providing exceptional customer service.
- Excellent communication skills and a friendly, can-do attitude.
- Ability to foster teamwork and collaboration.
- Ability to think quickly and react to change.
- Must be of legal age to sell alcohol and tobacco.
- Open availability to meet the needs of a 24/7 operation, including nights, weekends, and holidays.
- Ability to frequently stand, walk, bend, twist, reach, climb or balance, stoop, kneel or crouch, and talk and listen.
- Ability to frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 65 pounds.
- Ability to work safely in conditions involving heat, cold, allergens, noise, and fumes, chemicals, or odors from gasoline and cleaning chemicals.
Nice To Haves
- High school diploma or GED preferred.
- Valid driver's license and reliable transportation preferred.
Responsibilities
- Provide courteous customer service, including greeting and thanking customers.
- Follow, interpret, and enforce company policies and procedures with employees.
- Suggest purchases to customers and promote store specials.
- Ensure proper sanitation and food handling, preparation, storage, and disposal procedures.
- Maintain cleanliness of the building interior and exterior, including islands and pumps.
- Restock shelves, displays, and coolers to minimize out-of-stock items.
- Clean and stock the fast-food area and its equipment as needed.
- Follow safety and security guidelines, promptly report accidents or incidents to the manager, and investigate and gather information about customer and employee incidents or accidents.
- Assist in training new employees.
- Manage food service and beverage programs to maximize sales and minimize loss.
- Report to work promptly, neatly groomed, and in uniform.
- Make safe drops according to company policies.
- Prepare and make daily deposits on weekends and when covering for the manager.
- Assist in preparing weekly supplier orders.
- When needed, fuel customer cars, check engine fluids, and wash customer windows; required in Oregon and as needed in other areas for customers with disabilities.
- Respond to emergencies when the Store Manager is unavailable.
- Operate the register and other store equipment when needed.
- Prepare cashier checkout and report accurately according to policy.
- Perform additional duties as assigned.
Benefits
- Same Day Pay: access earnings when needed.
- Fuel discount of $0.20 per gallon, up to 100 gallons.
- 15% employee discount on most merchandise.
- Profit-sharing bonus paid twice a year.
- Advancement opportunities; the company promotes from within.
- Full-time medical, dental, and vision benefits, and paid time off.
- 401(k) with company match.
- Performance-based raises.
- Tuition reimbursement up to $5,250 per year.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
