Assistant Manager Health Wellness Home

Hy-Vee, Inc.•Fitchburg, WI

3d•Onsite

About The Position

The Assistant Manager of Health Wellness Home helps lead Hy-Vee store operations and supports a team focused on delivering an exceptional customer experience. The role sets the tone for the area, models Hy-Vee's values of honesty, integrity, and genuine care, and ensures departments operate effectively. It is a fast-moving retail leadership role performed throughout all areas of a store.

Requirements

High school diploma or equivalent.
Ability to lead and motivate a team across multiple departments in a fast-paced retail environment.
Ability to solve practical problems and make sound decisions involving a variety of variables.
Basic math skills, including fractions, decimals, and percentages.
Clear written and verbal communication with customers, employees, and vendors.
Ability to handle confidential information with discretion.

Nice To Haves

One or more years of retail experience, including performing Service Manager duties.

Responsibilities

Deliver outstanding customer service by greeting customers warmly and making each visit positive.
Supervise and coordinate employees across the departments in the assigned area, ensuring standards for customer service, employee relations, and departmental profitability are met.
Oversee employee training, handle employee issues, and coordinate disciplinary procedures as needed.
Evaluate employee performance and recommend personnel actions, including promotions, transfers, and dismissals.
Determine locations for advertising and promotional displays and ensure product quality and quantities meet customer and store demands.
Assist in forecasting and reviewing the store labor schedule within Store Manager guidelines.
Oversee building and grounds maintenance, sanitation, and cleanliness according to store and company guidelines.
Ensure compliance with store accounting procedures and report potential problems.
Direct merchandise ordering in respective areas and recommend additions, deletions, and shelf allocation.
Work with department heads on schedules, labor, product purchasing, and merchandising to meet departmental goals.
Train and enforce safety procedures, complete customer accident forms and first reports of injury, and assign duties according to restrictions.
Assist with replenishing shelf products and designing and constructing displays.
Recruit and interview job applicants and help coordinate orientations.
Handle cash registers and process inter-store transfers as needed.
Handle confidential information, including pricing, sales reports, and wages, with discretion.
Stay current on market trends, new products, equipment, and merchandising techniques.
Maintain compliance with Hy-Vee's dress code, hygiene standards, and company policies.
Assist in all areas of the store as needed and take on special projects as required.