Assistant Manager of Health Wellness & Home
About The Position
The Assistant Manager of Health Wellness Home helps lead store operations and supports a team focused on delivering an exceptional customer experience. The role sets expectations for the assigned area, models Hy-Vee’s values, and ensures departments operate effectively in a fast-paced retail environment. The position oversees employees and departmental performance, customer service, merchandising, labor, safety, and store standards. Direction and support come from the Store Director and Store Manager. The role reports to the Store Director and Store Manager and has direct reports across store positions, except those excluded by the description or designated by the Store Manager. High school diploma or equivalent is required; one or more years of retail experience, including Service Manager duties, is preferred. The anticipated starting wage is $20.00 to $25.00 per hour, depending on experience. Employment is contingent on successful completion of a pre-employment drug screen.
Requirements
- High school diploma or equivalent.
- Ability to lead and motivate a team across multiple departments in a fast-paced retail environment.
- Ability to solve practical problems and make sound decisions involving a variety of variables.
- Basic math skills, including fractions, decimals, and percentages.
- Clear written and verbal communication with customers, employees, and vendors.
- Ability to handle confidential information with discretion.
Nice To Haves
- One or more years of retail experience, including performing Service Manager duties.
Responsibilities
- Deliver outstanding customer service and help ensure customers have a positive visit.
- Supervise and coordinate employees across departments in the assigned area and ensure customer service, employee relations, and profitability standards are met.
- Oversee employee training, address employee issues, and coordinate disciplinary procedures as needed.
- Evaluate employee performance and recommend personnel actions, including promotions, transfers, and dismissals.
- Determine the location of advertising and promotional displays and ensure product quality and quantities meet customer and store demands.
- Assist in forecasting and reviewing the store labor schedule within Store Manager guidelines.
- Oversee building and grounds maintenance, sanitation, and cleanliness according to store and company guidelines.
- Ensure compliance with store accounting procedures and report potential problems.
- Direct merchandise ordering in assigned areas and recommend product additions, deletions, and shelf allocation.
- Work with department heads on schedules, labor, product purchasing, and merchandising to meet departmental goals.
- Train employees on safety procedures and enforce them; complete customer accident forms and first reports of injury; assign duties in accordance with restrictions.
- Assist with shelf replenishment and designing and constructing displays.
- Recruit and interview applicants and assist with coordinating orientations.
- Operate cash registers and process inter-store transfers as needed.
- Handle confidential information, including pricing, sales reports, and wages, with discretion.
- Stay current on market trends, new products, equipment, and merchandising techniques.
- Comply with the company dress code, hygiene standards, and policies.
- Assist in all store areas and take on special projects as required.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
