Assistant Manager of Health Wellness Home-Salary

Hy-Vee•Omaha, NE

About The Position

The Assistant Manager of Health Wellness Home helps lead store operations and supports a team dedicated to delivering an exceptional customer experience. The role sets the tone for the area, models Hy-Vee's values of honesty, integrity, and genuine care, and ensures the departments under the assistant manager's oversight run effectively. It is a fast-paced retail leadership role focused on customer service, team development, and departmental results. The position reports to and is accountable to the Store Director and Store Manager, and has direct reports across store positions except those leaders or positions designated by the Store Manager.

Requirements

High school diploma or equivalent.
Ability to lead and motivate a team across multiple departments in a fast-paced retail environment.
Ability to solve practical problems and make sound decisions with a variety of variables.
Basic math skills, including fractions, decimals, and percentages.
Clear written and verbal communication with customers, employees, and vendors.
Ability to handle confidential information with discretion.

Nice To Haves

One or more years of retail experience, including performing Service Manager duties.

Responsibilities

Deliver outstanding customer service by greeting customers and helping make each visit positive.
Supervise and coordinate employees across the departments in the area, ensuring customer service, employee relations, and profitability standards are met.
Oversee employee training, address employee issues, and coordinate disciplinary procedures as needed.
Evaluate employee performance and recommend personnel actions, including promotions, transfers, and dismissals.
Determine locations for advertising and promotional displays and ensure product quality and quantities meet customer and store demands.
Assist with forecasting and reviewing the store labor schedule within Store Manager guidelines.
Oversee building and grounds maintenance, sanitation, and cleanliness in accordance with store and company guidelines.
Ensure compliance with store accounting procedures and report potential problems.
Direct merchandise ordering in assigned areas and recommend product additions, deletions, and shelf allocation.
Work with department heads on schedules, labor, product purchasing, and merchandising to meet departmental goals.
Train employees on safety procedures and enforce them; complete customer accident forms and first reports of injury, and assign duties according to restrictions.
Assist with replenishing shelf product and designing and constructing displays.
Recruit and interview job applicants and assist with coordinating orientations.
Operate cash registers and process inter-store transfers as needed.
Handle confidential information, including pricing, sales reports, and wages, with discretion.
Stay current on market trends, new products, equipment, and merchandising techniques.
Maintain compliance with the company dress code, hygiene standards, and policies.
Assist in all areas of the store and take on special projects as needed.