Assistant Manager of Health Wellness & Home

Hy-Vee•Quincy, IL

8d•Onsite

About The Position

The Assistant Manager of Health Wellness & Home helps lead store operations and supports employees in delivering an exceptional customer experience. The role sets standards for the area, models Hy-Vee’s values of honesty, integrity, and genuine care, and ensures the departments operate effectively. It is a fast-paced retail leadership role involving employee supervision and development, customer service, merchandising, scheduling, safety, and store operations. Night and weekend shifts are required. The position reports to the Store Director and Store Manager and is accountable for all positions except those listed above or as designated by the Store Manager. The role requires a high school diploma or equivalent. One or more years of retail experience, including performing Service Manager duties, is preferred. Physical activity is incidental to the core duties; the employee may occasionally walk the store to observe operations and, where applicable, handle products for demonstrations. No regular lifting, carrying, or physical exertion is required. Work takes place throughout a retail store, with possible exposure to dust, noise, temperature extremes, equipment movement hazards, electrical shock, and cleaning chemicals or solvents. Safety training is provided. The anticipated hourly starting wage is $20.00 to $25.00 depending on experience. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

High school diploma or equivalent required.
Ability to lead and motivate a team across multiple departments in a fast-paced retail environment.
Ability to solve practical problems and make sound decisions involving a variety of variables.
Basic math skills, including fractions, decimals, and percentages.
Clear written and verbal communication with customers, employees, and vendors.
Ability to handle confidential information with discretion.

Nice To Haves

One or more years of retail experience, including performing the duties of a Service Manager.

Responsibilities

Deliver outstanding customer service by warmly greeting customers and making visits positive.
Supervise and coordinate employees across the assigned departments, ensuring customer service, employee relations, and profitability standards are met.
Oversee employee training, address employee issues, and coordinate disciplinary procedures as needed.
Evaluate employee performance and recommend personnel actions, including promotions, transfers, and dismissals.
Determine locations for advertising and promotional displays and ensure product quality and quantities meet customer and store demands.
Assist with forecasting and reviewing the store labor schedule within Store Manager guidelines.
Oversee building and grounds maintenance, sanitation, and cleanliness according to store and company guidelines.
Ensure compliance with store accounting procedures and report potential problems.
Direct merchandise ordering in assigned areas and recommend additions, deletions, and shelf allocation.
Work with department heads on schedules, labor, purchasing, and merchandising to meet departmental goals.
Train employees on safety procedures and enforce them; complete customer accident forms and first reports of injury; assign duties according to restrictions.
Assist with replenishing shelf products and designing and constructing displays.
Recruit and interview applicants and help coordinate orientations.
Handle cash registers and process inter-store transfers as needed.
Handle confidential pricing, sales reports, wage, and other information with discretion.
Stay current on market trends, new products, equipment, and merchandising techniques.
Comply with Hy-Vee’s dress code, hygiene standards, and company policies.
Assist in all store areas and take on special projects as required.