Assistant Manager, Health Wellness & Home

Hy-Vee•Quincy, IL

3d•Onsite

About The Position

The Assistant Manager of Health Wellness & Home helps lead store operations and supports a team focused on delivering an exceptional customer experience. The role sets the tone for the area, models Hy-Vee's values of honesty, integrity, and genuine care, and ensures assigned departments operate effectively. It is a fast-paced retail leadership position involving supervision across multiple departments, employee development, customer service, merchandising, and operational compliance.

Requirements

High school diploma or equivalent.
Ability to lead and motivate a team across multiple departments in a fast-paced retail environment.
Ability to solve practical problems and make sound decisions involving a variety of variables.
Basic math skills, including fractions, decimals, and percentages.
Clear written and verbal communication with customers, employees, and vendors.
Ability to handle confidential information with discretion.

Nice To Haves

One or more years of retail experience, including performing Service Manager duties.

Responsibilities

Deliver outstanding customer service by greeting customers warmly and making each visit positive.
Supervise and coordinate employees across assigned departments, ensuring standards for customer service, employee relations, and profitability are met.
Oversee employee training, address employee issues, and coordinate disciplinary procedures as needed.
Evaluate employee performance and recommend promotions, transfers, dismissals, and other personnel actions.
Determine locations for advertising and promotional displays and ensure product quality and quantities meet customer and store demands.
Assist with forecasting and reviewing the store labor schedule within store manager guidelines.
Oversee building and grounds maintenance, sanitation, and cleanliness in accordance with store and company guidelines.
Ensure compliance with store accounting procedures and report potential problems.
Direct merchandise ordering in assigned areas and recommend product additions, deletions, and shelf allocation.
Work with department heads on schedules, labor, purchasing, and merchandising to meet departmental goals.
Train employees on safety procedures, enforce safety requirements, complete customer accident forms and injury reports, and assign duties according to restrictions.
Assist with shelf replenishment and the design and construction of displays.
Recruit and interview applicants and help coordinate orientations.
Operate cash registers and process inter-store transfers as needed.
Handle confidential information, including pricing, sales reports, and wages, with discretion.
Stay current on market trends, new products, equipment, and merchandising techniques.
Follow the company dress code, hygiene standards, and policies.
Assist in all store areas and take on special projects as required.