Assistant Manager: Freight Flow

World Market • Charleston, SC

1d

About The Position

The Assistant Manager: Freight Flow plays a key leadership role in driving sales and profitability, fostering a customer-first selling culture, and executing daily business priorities. The role leads store logistics processes that support company initiatives and productivity goals. In partnership with the Store Manager, the Assistant Manager leads and develops a high-performance team while maintaining company values, brand, policies, and operational standards.

The position is responsible for freight flow processes, visual execution standards, stocking routines, freight planning, loss prevention, inventory management, stockroom organization, and safe-work practices. It also involves analyzing business trends, identifying opportunities, and carrying out daily business tasks assigned by the Store Manager or performed in the Store Manager’s absence. The role requires a flexible schedule that may include nights, overnights, weekends, and holidays, depending on business needs.

Requirements

• Minimum age of 21 years.
• Ability to work a flexible schedule, including nights, overnights, weekends, and holidays, depending on business needs.
• Ability to stand for extended periods, bend, climb ladders, and lift up to 40 lbs. as needed.
• Effective communication skills, openness to feedback, and ability to adapt quickly.
• Ability to provide in-the-moment coaching to associates.
• Ability to de-escalate store and customer situations effectively.
• Ability to plan and prioritize according to business needs.
• Strong sense of urgency and attention to detail.
• Creative problem-solving and sound decision-making skills.
• Effective delegation and validation skills.
• Ability to execute daily priorities efficiently.

Nice To Haves

• Minimum of 2+ years of relevant leadership experience in a fast-paced specialty retail selling culture is preferred.
• Proven experience delivering results, customer experience, and operational results in a fast-paced environment.

Responsibilities

• Use company tools and training resources to ensure the team follows freight flow processes, visual execution standards, and stocking routines.
• Coordinate with the Store Manager to plan freight processing.
• Validate and maintain Loss Prevention policies and procedures and inventory management initiatives.
• Maintain stockroom organization and standards.
• Analyze business trends using available reporting, identify business opportunities, and take appropriate action.
• Exemplify, maintain, and foster World Market’s culture and values.
• Support and maintain a safe work environment through ongoing safety training, awareness, and accountability.
• Plan and execute daily business tasks and duties assigned by the Store Manager and perform them in the Store Manager’s absence.
• Lead and develop a high-performance team in partnership with the Store Manager.
• Drive sales and profitability, foster a customer-first selling culture, and execute daily business priorities.

Benefits

• Flexible scheduling that supports lifestyle and work-life balance.
• Up to 30% shopping discount for the employee and a designated shopper.
• Wellness resources.
• Anniversary and recognition programs.
• Hands-on training for career growth.
• Medical, dental, and vision insurance, subject to benefits eligibility.
• 401(k) retirement savings plan, subject to eligibility.
• Employee Assistance Program.
• Prescription drug insurance for full-time employment.
• Life insurance for full-time employment.
• Flexible Spending and Commuter Benefits for full-time employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed