Assistant Manager - EVS

CaroMont Health • Gastonia, NC

1d

About The Position

Plan, coordinate, and lead Environmental Services Department activities and functions. Serve in an EVS production role as needed and as assigned by the Department Operations Manager. Provide assistance, training, and guidance to staff through continuous performance improvement, and ensure personnel follow Infection Control procedures and guidelines. Accomplish departmental operational objectives while supporting employee satisfaction, performance improvement, customer service, and effective teamwork. Develop strong working relationships with internal customers and collaborate with team members, peers, and other departments’ leaders to resolve operational challenges. Provide input to the Department Operations Manager on planning, operations, budgeting, and vendor management, and help control costs in alignment with organizational direction. Work with Human Resources and EVS leadership to recruit and retain a stable, competent workforce. Represent the CARES values in the daily working environment.

Requirements

• High school diploma required.
• 1–3 years of progressive leadership experience in healthcare, hospitality, laundry, or the military required.
• Strong interpersonal relationship, financial, and planning skills.
• Excellent oral and written communication skills.
• Excellent customer service skills.
• Computer skills, including Microsoft Office, and demonstrated ability to learn departmental and organizational programs, including email, Employee Evaluations, NetLearning, Quantros, Kronos, the black light testing program/audits, and EPIC.
• Initiative and problem-solving skills to manage and foster a team environment.
• Knowledge of EVS policies and procedures and demonstrated ability to deal tactfully with hospital employees and the public.
• Ability to teach and train staff effectively to develop high-performing individuals using standard work.
• Availability to work any shift, including weekends and holidays, when needed.
• CHEST, CSCT, Just Culture, and Crucial Conversations certifications required within 12 months of employment.
• Participation in a 12-month program and passing a comprehensive computer-based exam.

Responsibilities

• Plan, coordinate, and lead Environmental Services Department activities and functions.
• Perform EVS production work as needed and as assigned by the Department Operations Manager.
• Assist, train, and guide staff using continuous performance improvement and standard work.
• Ensure personnel follow appropriate Infection Control procedures and guidelines.
• Accomplish departmental operational objectives and support employee satisfaction, performance improvement, customer service, and teamwork.
• Develop effective working relationships with internal customers.
• Provide input to the Department Operations Manager on planning, operations, budgeting, and vendor management.
• Help control costs to align the department with organizational direction.
• Partner with Human Resources and EVS leadership to recruit and retain a stable, competent workforce.
• Collaborate with team members, peers, and other departments’ leaders to resolve operational challenges.
• Represent the CARES values in the daily working environment.
• Complete required certifications within 12 months of employment, participate in the 12-month program, and pass a comprehensive computer-based exam.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED