Assistant Manager BOH - Braintree, MA

Fogo de Chão•Braintree, MA

About The Position

Fogo de Chão is hiring an Assistant Manager BOH to help deliver an unforgettable dining experience centered on the Culinary Art of Churrasco. The role advises and supervises restaurant team members, supports guest satisfaction and safety, and manages operational functions including reservations, inventory, forecasting, and food safety compliance. The position requires restaurant operations experience, proficiency in Microsoft Office, and occasional travel. A high school diploma or equivalent is required; a bachelor’s degree in hotel or restaurant management is desirable.

Requirements

  • Five years of restaurant operations experience.
  • High school diploma or equivalent.
  • Proficiency in food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and report preparation.
  • Proficiency in Microsoft Office.
  • Ability to travel occasionally.
  • Frequently lift and/or move up to 25 pounds.
  • High endurance and the mental acuity and toughness to manage conflict and handle high-stress situations successfully.

Nice To Haves

  • Three years of churrasco and churrascaria cuisine knowledge preferred.
  • Bachelor’s degree in hotel or restaurant management desirable.
  • Experience with Aloha Point of Sale, Hotschedules, Workday, GuestBridge, or MenuLink preferred.

Responsibilities

  • Advise and supervise restaurant team members.
  • Attract, develop, and retain restaurant team members.
  • Use GuestBridge/OpenTable to manage guest reservations and wait times.
  • Ensure employees have completed and maintain unexpired food handler certifications.
  • Promote a Culture of Recognition (OZ Principle).
  • Ensure guest satisfaction and resolve guest concerns.
  • Manage inventory, forecasting, and target setting.
  • Promote EcoSure program management and action plans.
  • Communicate and ensure adherence to safety policies and procedures.
  • Ensure the safety of guests and team members.
  • Ensure guests are satisfied with their experience.

Benefits

  • Medical, dental, and vision insurance for full-time team members, available on the first of the month following their start date.
  • Company-paid life insurance and short-term disability where allowed.
  • Voluntary benefits package including critical illness, hospital indemnity, accident coverage, permanent life, and pet insurance.
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