Assistant Manager FOH - Braintree, MA

Fogo de Chão•Braintree, MA

3d•$60,000 - $80,000

About The Position

The Restaurant Assistant Manager advises and supervises restaurant team members and helps attract, develop, and retain the restaurant team. The role supports an outstanding guest experience by managing reservations and wait times, ensuring guest satisfaction, and resolving guest concerns. It is also responsible for inventory, forecasting, and setting targets; maintaining food-handler certification compliance; supporting EcoSure program management and action plans; and communicating and upholding safety policies and procedures for guests and team members. The position requires restaurant operations knowledge, including food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and report preparation. Occasional travel is required. The role involves frequently lifting or moving up to 25 pounds and requires endurance and mental acuity to manage conflict and high-stress situations.

Requirements

Five years of restaurant operations experience.
High school diploma or equivalent.
Proficiency in food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and report preparation.
Proficiency in Microsoft Office.
Occasional travel is required.

Nice To Haves

Three years of churrasco and churrascaria cuisine knowledge preferred.
Bachelor’s degree in hotel/restaurant management desirable.
Aloha Point of Sale experience preferred.
Hotschedules experience preferred.
Workday experience preferred.
GuestBridge experience preferred.
MenuLink experience preferred.

Responsibilities

Advise and supervise restaurant team members.
Attract, develop, and retain restaurant team members.
Use GuestBridge/OpenTable to manage guest reservations and wait times.
Ensure employees have completed and hold unexpired food-handler certifications.
Promote a Culture of Recognition (OZ Principle).
Ensure guest satisfaction and resolve guest concerns.
Manage inventory, forecasting, and target setting.
Promote EcoSure program management and action plans.
Communicate and uphold safety policies and procedures.
Ensure the safety of guests and team members.

Benefits

Medical insurance for full-time team members, available on the first of the month following their start date.
Dental insurance for full-time team members, available on the first of the month following their start date.
Vision insurance for full-time team members, available on the first of the month following their start date.
Company-paid life insurance, where allowed.
Company-paid short-term disability, where allowed.
Voluntary critical illness coverage.
Voluntary hospital indemnity coverage.
Voluntary accident coverage.
Voluntary permanent life coverage.
Pet insurance.