Assistant Manager BOH - Dunwoody, GA

Fogo de Chão • Dunwoody, GA

12d

About The Position

The Assistant Manager supports restaurant operations by supervising and developing team members, ensuring guest satisfaction and safety, and managing operational processes. The role includes handling reservations and wait times through GuestBridge/OpenTable, overseeing food handler certifications, inventory, forecasting, and targets, and promoting recognition and EcoSure program management. The Assistant Manager is expected to model company policies and procedures and help foster a restaurant culture built on teamwork, integrity, excellence, humility, and service.

Requirements

• Five years of restaurant operations experience.
• High school diploma or equivalent.
• Proficiency in food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and report preparation.
• Proficiency in Microsoft Office.
• Occasional travel is required.
• Ability to frequently lift and/or move up to 25 pounds.
• High endurance and mental acuity and toughness to manage conflict and high-stress situations.

Nice To Haves

• Three years of churrasco and churrascaria cuisine knowledge preferred.
• Bachelor’s degree in hotel/restaurant management is desirable; a combination of experience and education will be considered.
• Experience with Aloha Point of Sale, Hotschedules, Workday, GuestBridge, and MenuLink preferred.

Responsibilities

• Advise and supervise restaurant team members.
• Attract, develop, and retain restaurant team members.
• Use GuestBridge/OpenTable to manage guest reservations and wait times.
• Ensure employees have completed and hold unexpired food handler certifications.
• Promote a Culture of Recognition (OZ Principle).
• Ensure guest satisfaction and resolve guest concerns.
• Manage inventory, forecasting, and setting targets.
• Promote EcoSure program management and action plans.
• Communicate and enforce safety policies and procedures.
• Ensure guest and team member safety.
• Promote guest satisfaction with the overall experience.

Benefits

• Medical, dental, and vision insurance for full-time team members, effective the first of the month following their start date.
• Company-paid life insurance and short-term disability, where allowed.
• Voluntary benefits package including critical illness, hospital indemnity, accident coverage, permanent life, and pet insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED