Assistant Manager BOH - Dunwoody, GA

Fogo de Chão•Dunwoody, GA

10d

About The Position

Fogo de Chão is hiring an Assistant Manager for its back-of-house team. The role supports the restaurant’s mission of providing guests with an unforgettable dining experience while caring for team members, guests, and the community. The Assistant Manager advises and supervises restaurant team members, helps attract, develop, and retain employees, and supports guest satisfaction, restaurant operations, inventory, forecasting, safety, and program management. The position requires restaurant operations experience, food planning and preparation knowledge, proficiency in Microsoft Office, and the ability to manage high-stress situations. Occasional travel is required.

Requirements

Five years of restaurant operations experience.
High school diploma or equivalent.
Proficiency in food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and report preparation.
Proficiency in Microsoft Office.
Ability to make timely, confident decisions and adapt priorities to changing business situations.
Ability to manage conflict and perform successfully in high-stress situations.
Frequent lifting and/or moving of up to 25 pounds.
High level of endurance and mental acuity and toughness.

Nice To Haves

Three years of knowledge of churrasco and churrascaria cuisine preferred.
Bachelor’s degree in hotel/restaurant management desirable.
Aloha Point of Sale experience preferred.
Hotschedules experience preferred.
Workday experience preferred.
GuestBridge experience preferred.
MenuLink experience preferred.
A combination of experience and education will be considered.

Responsibilities

Advise and supervise restaurant team members.
Attract, develop, and retain restaurant team members.
Use GuestBridge/OpenTable to manage guest reservations and wait times.
Ensure employees have completed and hold unexpired food handler certifications.
Promote a Culture of Recognition (OZ Principle).
Ensure guest satisfaction and resolve guest concerns.
Manage inventory, forecasting, and target setting.
Promote EcoSure program management and action plans.
Communicate and ensure adherence to safety policies and procedures.
Ensure guest and team member safety.
Maintain guest satisfaction with the dining experience.
Organize and plan work according to organizational needs, objectives, and priorities.
Direct, lead, coach, mentor, and provide feedback to team members.
Follow organizational plans, policies, processes, and procedures, and encourage others to do so.
Occasionally travel.

Benefits

Medical insurance for full-time team members, available on the first of the month following the start date.
Dental insurance for full-time team members, available on the first of the month following the start date.
Vision insurance for full-time team members, available on the first of the month following the start date.
Company-paid life insurance where allowed.
Company-paid short-term disability where allowed.
Voluntary critical illness coverage.
Voluntary hospital indemnity coverage.
Voluntary accident coverage.
Voluntary permanent life coverage.
Pet insurance.