Assistant Maintenance Manager - Arrive North Shore
About The Position
The Assistant Maintenance Manager partners closely with the Maintenance Manager to maintain the property's physical integrity, deliver excellent service to residents, and support day-to-day operations. The role also supports, mentors, and develops maintenance team members, promotes safety, and strengthens team performance. The position supports oversight of major building systems, project planning and vendor management, hands-on troubleshooting and repairs across multiple trades, preventive maintenance, inspections, documentation, work orders, emergencies, unit turns, inventory, and regulatory compliance. The schedule is Monday through Friday, 8 a.m. to 5 p.m., with on-call availability as needed. Nights, weekends, and holidays may also be required as needed, along with occasional travel for company events or meetings.
Requirements
- At least 5 years of maintenance experience.
- Advanced general trade knowledge and proficiency in multiple areas, including HVAC, electrical, plumbing, carpentry, appliance repair, and general building systems.
- EPA Universal certification required.
- CPO certification required.
- Intermediate computer skills.
- Strong communication and emotional intelligence to lead, coach, and empower others.
- Strong customer-service orientation and commitment to a high-quality, personalized resident experience.
- Strong organization, time management, prioritization, documentation, and operational skills.
- Availability for nights, weekends, and holidays as needed.
- Ability to travel occasionally for company events or meetings.
- Ability to sit, stand, walk, use hands and arms, and occasionally climb.
- Ability to lift up to 50 pounds independently.
- Ability to respond promptly to visual and auditory alarms.
- Ability to work indoors and outdoors in varied weather conditions.
Nice To Haves
- Maintenance experience in the hospitality or multifamily industry.
- At least 1 year in a lead, senior technician, or supervisory-support role.
- High school diploma or equivalent.
Responsibilities
- Support the Maintenance Supervisor in overseeing major building systems.
- Assist with project planning, budgeting, scheduling, and vendor management.
- Troubleshoot, diagnose, and repair HVAC, electrical, plumbing, appliances, carpentry, and other building systems.
- Organize, maintain, and use provided supplies cost-effectively.
- Provide professional, customer-oriented service to residents.
- Support timely completion of work orders, emergencies, and unit turns.
- Perform on-call service requests and emergency calls as needed.
- Help resolve escalated service concerns.
- Assist in managing, developing, and mentoring maintenance team members.
- Collaborate with the Maintenance Supervisor to maintain workflow, support training, and uphold team accountability.
- Perform preventive maintenance tasks.
- Complete unit inspections as needed and maintain accurate, organized documentation.
- Support quality control across work orders, unit turns, and building upkeep.
- Maintain an inventory of basic personal tools needed to complete tasks.
- Support compliance with regulatory requirements and oversee physical upkeep of the property.
- Ensure maintenance work follows safety rules, regulatory guidelines, and company standards.
- Uphold company appearance standards and safety protocols.
- Participate in team functions and regional or company activities.
Benefits
- Eligible for on-site housing.
- Opportunities for bonuses.
- Medical insurance, including a company-paid individual PPO-HSA plan with a $1,200 annual employer contribution and HMO options for California residents.
- Dental and vision premiums fully covered for employees; dependent coverage is available at additional cost.
- 401(k) matching up to 2% of salary.
- Up to $25,000 in life insurance and AD&D, plus short- and long-term disability when enrolled in a medical plan.
- 11 paid holidays.
- 2–4 weeks of vacation based on tenure.
- Paid sick time.
- $1,000 referral bonuses for eligible hires.
- Up to 16 hours of annual volunteer time off.
- Professional development.
- Tuition reimbursement.
- Employee discounts.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
