Seasonal Holiday Retail Assistant Manager- Willow Grove Park

Cherry Hill Programs Seasonal Jobs • Willow Grove, PA

1d • Onsite

About The Position

Cherry Hill Programs is hiring a seasonal Assistant Local Manager to work alongside the Local Manager at Willow Grove Park. The role helps lead a seasonal team responsible for creating memorable holiday experiences for children and families. The Assistant Local Manager supports daily photo operations, team development, sales and service excellence, and guest service throughout Santa visits and photo experiences. Photography experience is not required.

The position offers flexible scheduling and requires availability for at least 20 hours per week or as needed, including evenings, weekends, holidays, and peak retail periods. Attendance at required pre-season training is required. The role involves standing for prolonged periods and lifting and carrying equipment weighing 10–25 pounds.

Requirements

• Must be at least 18 years of age.
• Strong communication, organization, time management, and problem-solving skills.
• Comfort with cash handling and sales transactions.
• Ability to lead a team, work independently, and make sound decisions.
• Availability to attend required pre-season training.
• Ability to work a flexible schedule, including evenings, weekends, holidays, and peak retail periods.
• Available to work a minimum of 20 hours a week or as needed.
• Ability to lift and carry equipment weighing 10–25 pounds and stand for prolonged periods.

Nice To Haves

• Previous leadership or management experience in retail, hospitality, customer service, or a similar environment.
• High school diploma or equivalent.
• Experience managing teams or operations across multiple locations.
• Demonstrated success driving sales, guest experience, and operational results.
• Experience with scheduling, training, coaching, and developing team members.

Responsibilities

• Promote a positive, collaborative environment while upholding company values and policies.
• Support opening-day preparations, including completing hiring, inventory, equipment setup and testing, scheduling, training, and opening and closing procedures.
• Capture photos and help guests choose souvenirs.
• Resolve customer concerns and service issues to support a positive guest experience.
• Lead by example and reinforce procedures set by senior management.
• Troubleshoot technical issues and escalate them to IT or Local Management as needed.
• Assist the Local Manager with inventory, scheduling, training, recruiting, and other administrative tasks.
• Perform other duties as assigned.

Benefits

• Flexible scheduling.
• Same-day pay options for early access to paychecks.
• Employee Referral Program.
• One free Santa visit for friends and family, including 10 photo prints and 10 free holiday cards from Shutterfly.
• Three free months of access to Pixie Post, a digital greeting card platform.
• Opportunities to return for future holiday seasons and explore growth opportunities within the souvenir photography division, where available.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed