Assistant Kitchen Manager

PopStroke Entertainment Group•San Antonio, TX

About The Position

The Assistant Kitchen Manager supports the Kitchen Manager and provides leadership and direction to the kitchen team. In the Kitchen Manager’s absence, this position manages kitchen operations and personnel. The Assistant Kitchen Manager is responsible for food quality and the smooth operation of culinary functions. The role maintains service efficiency, sanitation, training, and safety standards; ensures compliance with company policies and applicable laws; and performs kitchen duties as needed. It oversees product quality, ticket times, presentation, food storage, cleaning schedules, inventory support, ordering, scheduling, and event production. The Assistant Kitchen Manager also helps manage labor and team assignments, develops and trains team members, resolves food-quality complaints, and helps maintain a safe and secure workplace. The position reports to the Kitchen Manager.

Requirements

  • At least 5 years of experience in varied kitchen positions, including food preparation, line cook, fry cook, and expediter.
  • At least 1 year in a management or supervisory role.
  • Excellent leadership skills.
  • High familiarity with kitchen equipment, processes, and health and safety guidelines.
  • Ability to delegate tasks effectively and assist when needed.
  • Ability to motivate employees to work as a team and meet food and service standards.
  • Ability to work in a fast-paced setting and handle the pressures of coordinating a wide range of activities while recommending appropriate solutions.
  • Good communication skills for dealing with diverse staff.
  • Active Serve Safe Manager certificate.
  • Commitment to company objectives in sales, service, quality, facility appearance, sanitation, and cleanliness.
  • Pleasant and polite manner and a neat, clean appearance.
  • Ability to reach, bend, stoop, and frequently lift up to 50 pounds.
  • Ability to stand for long periods.

Responsibilities

  • Ensure high standards of service efficiency, sanitation, training, and safety practices.
  • Ensure compliance with operational standards, company policies, and applicable federal, state, and local laws and ordinances.
  • Be able to perform the responsibilities of each kitchen position.
  • Set up stations and cook menu items in cooperation with the kitchen team.
  • Manage ticket times, product quality and consistency, waste prevention, and adherence to product specifications.
  • Ensure proper plate presentation and compliance with product specifications and recipe guidelines.
  • Assist with coordinating and producing events and functions.
  • Ensure regular kitchen cleaning, proper food storage or disposal, and maintenance of appropriate cleaning schedules for kitchen areas and equipment.
  • Assist with ordering to maintain appropriate par levels; assist with inventories and receiving.
  • Ensure culinary schedules are completed accurately according to forecasted business volume.
  • Assist the Kitchen Manager with labor control and assigning duties to team members.
  • Develop, coach, discipline, and mentor team members; assist with training new team members.
  • Maintain knowledge of company products and happenings.
  • Investigate and resolve complaints concerning food quality.
  • Use safety and sanitation practices; promptly correct or report unsafe conditions, accidents, operational needs, and equipment or kitchen areas needing repair.
  • Ensure appropriate security procedures protect employees, guests, and company assets, and maintain a safe working environment.
  • Adhere to company policies and procedures established in the Employee Handbook.
  • Perform other duties as assigned or determined by the General Manager and work with a sense of urgency.
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