Assistant in Training (Lakeside Shopping Center)

The Buckle, Inc.•Metairie, LA

11d•Onsite

About The Position

The Assistant in Training (AIT) supports the Store Manager and Leadership Team in fulfilling Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role combines sales, guest service, merchandising, and store operations with recruiting, training, and motivating Teammates. The AIT may act as the Store Manager in their absence. The Assistant Manager role is a progression from AIT and includes additional high-level duties, although most duties are shared. The position assists with store sales performance, guest relationships, visual merchandising, staffing, training, and daily operations. It includes cashiering and point-of-sale procedures, merchandise displays and pulls, routine cleaning, inventory-related tasks, opening and closing procedures, and support for store leadership. The role may require travel to cover other stores in the district based on business needs. The position is based in a retail store setting with a usually moderate noise level. Physical duties regularly include standing, walking, handling items, reaching, climbing or balancing, jumping, stooping, kneeling, crouching, crawling, and communicating. The role occasionally requires sitting and requires the ability to lift and maneuver 50 pounds throughout the store and backroom. Full-time benefits are available after applicable waiting periods.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to provide effective Guest service and meet sales and performance goals.
Ability to train, coach, motivate, and communicate with Teammates and support store leadership.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas.
Ability to complete scheduled shifts and cover shifts when needed.
Ability to travel to and cover other stores within the district based on business needs.
Ability to lift and maneuver 50 pounds throughout the store and backroom.
Physical ability to stand, walk, handle and feel items, reach, climb or balance, jump, stoop, kneel, crouch, crawl, and communicate; occasional sitting is required.
Vision abilities including close, distance, color, peripheral, depth perception, and ability to adjust focus.

Responsibilities

Provide friendly, engaging service and assist Guests with product selection, merchandise questions, purchases, returns, and exchanges.
Achieve personal sales-per-hour, average-sales, and total-net-sales goals; support store sales, business-builder, guest-loyalty, and denim goals.
Use and complete the Sales Presentation Guide (SPG), share product knowledge, and create engaging product and wardrobing experiences.
Build Guest relationships and client-based business, recognize and communicate Guest levels, and support fit appointments, Buckle credit card, and Guest Connect.
Work with the Store Manager to plan sales goals and demonstrate ownership of store sales performance.
Recognize recruiting opportunities and assist the Store Manager with recruiting and staffing needs.
Train, coach, motivate, and develop Teammates in sales, guest service, loss prevention, accountability, shift orientation, and non-sales positions.
Support daily setup, training, floor leadership, performance tracking, department goals, education initiatives, and completion of assigned tasks.
Maintain current recruiting contacts, assist with interviews as needed, and help ensure new-hire paperwork and tasks are completed accurately and promptly.
Own and influence product presentation through zone ownership; delegate, demonstrate, and review visual zones and projects.
Ensure Teammates follow visual standards, visual resources, and weekly visual checklists; maintain appropriate product sizing and freight display on the sales floor.
Identify merchandising opportunities and communicate recommendations to the Store Manager; maintain visual standards on the sales floor and in the backroom.
Work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on business needs.
Use the planner and complete opening and closing checklists; execute and train others on opening and closing procedures.
Follow loss-prevention and security procedures, including daily bag and purse checks, and execute and teach point-of-sale procedures.
Handle payments, returns, exchanges, calls from the Corporate Office, and challenging Guest or Teammate situations in accordance with company policies.
Complete scheduled shifts and cover shifts as needed; keep the store clean, organized, and shoppable.
Complete markdowns, pulls, freight handling, recalls, and returns to vendors; monitor and maintain adequate supplies.
Communicate merchandise-handling concerns, policy violations, and Teammate or Guest concerns to appropriate leaders or Human Resources in a timely and confidential manner.
Apply company policies, procedures, handbooks, and Code of Ethics; handle emergencies in the Store Manager’s absence according to company guidelines.
Assist the Store Manager in supervising and support leadership, team growth, professional relationships, and a positive team environment.
Travel to and cover other district stores based on business needs; complete special projects and other assigned duties.