Assistant in Training (Village Pointe Shopping Center)

The Buckle, Inc.•Omaha, NE

9d•Onsite

About The Position

The Assistant in Training (AIT) supports the Store Manager and Leadership Team in fulfilling Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role combines sales, guest service, merchandising, and store operations with recruiting, training, and motivating Teammates. The AIT may act as Store Manager in the Store Manager’s absence and assists with supervision. The Assistant Manager role is a progression from AIT and includes additional higher-level duties, while most responsibilities are shared. The position focuses on delivering strong sales results and legendary guest service; developing Teammates through coaching, training, and recruiting; maintaining visual merchandising standards; and ensuring effective store operations. The AIT helps plan sales goals, execute store and department priorities, maintain a clean and organized store, and follow company policies and loss-prevention practices. The role requires a flexible schedule, including mornings, evenings, weekends, and certain holiday periods, based on business needs. It is performed in a retail store setting with a usually moderate noise level.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to travel to and cover other stores within the district based on business needs.
Ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to perform the physical demands of the role, including standing, walking, using hands, reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and talking or hearing.
Ability to execute sales, merchandising, training, and operational responsibilities and provide leadership while the Store Manager is absent.

Responsibilities

Greet Guests, answer product and store questions, recommend merchandise, support purchases, and provide attentive service throughout the store.
Meet personal sales and sales-per-hour goals, contribute to store sales performance, use the Sales Presentation Guide, and support guest loyalty and business-building activities.
Build Guest relationships and client-based business; share product, sales, promotion, payment, exchange, and security knowledge.
Work with the Store Manager to plan sales goals, set educational priorities, and support store business goals.
Identify recruiting opportunities, assist with store staffing and interviews, and maintain contact information for prospective Teammates.
Train, coach, motivate, and develop Teammates in sales, guest service, shift orientation, loss prevention, store standards, and non-sales roles.
Promote a positive floor culture, communicate with fellow leaders and Teammates, and demonstrate leadership and professional conduct.
Own and influence product presentation through zone ownership; delegate and review zone work and ensure Teammates follow visual standards and checklists.
Maintain a properly sized and merchandised sales floor, recognize opportunities from freight to floor, and communicate merchandising recommendations to the Store Manager.
Complete planning and operational tasks, including opening and closing checklists, markdowns, pulls, freight, recalls, returns to vendors, and supply inventory management.
Execute and teach point-of-sale procedures and company policies for payments, returns, exchanges, and loss prevention.
Maintain a clean, organized, and shoppable store; recognize security risks and theft, follow loss-prevention procedures, and handle emergencies in the Store Manager’s absence.
Complete required new-hire paperwork and tasks, communicate policy violations or concerns to appropriate leaders or Human Resources, and follow company policies and the Code of Ethics.
Complete scheduled shifts, cover shifts when needed, handle schedule changes professionally, and travel to cover other district stores when business needs require.
Assist the Store Manager in supervising the store and perform other duties or special projects as assigned.