Part-Time Sales Teammate (Lakeside Shopping Center)

The Buckle, Inc.•Metairie, LA

4d•Onsite

About The Position

The Sales Teammate’s primary responsibility is to fulfill Buckle’s mission of creating the most enjoyable shopping experience possible for Guests. The role performs sales, merchandising, and operational tasks assigned by Store Management, including cashiering, merchandise display and pulls, register procedures, and routine facility cleaning. No prior experience or training is required. This position has no supervisory responsibilities. Sales Teammates provide friendly, engaging service, help Guests find and select merchandise, demonstrate product knowledge, support fitting and checkout, and work toward individual and store sales goals. They build Guest relationships and loyalty, maintain awareness of promotions and store policies, and contribute to a positive, professional sales-floor culture. The position also supports visual merchandising and store operations by displaying and replenishing merchandise, handling freight, maintaining store presentation, processing transactions, following loss-prevention procedures, and communicating concerns to store leadership. Scheduling is flexible according to business needs and may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas.

Requirements

No prior experience or training required.
Ability to perform the essential duties satisfactorily, with reasonable accommodations where applicable.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Physical ability to lift and maneuver 30 pounds throughout the store and backroom.
Ability to meet the physical demands of the role, including standing, walking, handling items, reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and talking or hearing.

Responsibilities

Greet Guests, provide friendly and engaging service, answer questions, and recommend or locate merchandise based on Guest needs.
Suggest additional merchandise and create a wardrobing experience; demonstrate products and share product knowledge with Guests and Teammates.
Maintain knowledge of promotions, payment and exchange policies, security practices, and Buckle’s customer-service expectations.
Meet personal sales-per-hour, average sales, and total net sales goals, and use the Sales Presentation Guide to support sales goals.
Provide service throughout the store, including the sales floor, fitting rooms, front area, and register; help Guests fit merchandise and prepare alterations.
Process purchases, bag merchandise, handle returns and exchanges, place special orders, and contact other stores to locate merchandise.
Support Guest loyalty and client relationships, including fit appointments, Buckle credit card, and Guest Connect initiatives.
Recognize recruiting opportunities and help maintain a professional, respectful, positive floor culture.
Present merchandise to maximize sales and merchandise turn; stay current on product range and ensure the sales floor is sized and new freight is displayed appropriately.
Share product improvement ideas and feedback with Teammates and Guests.
Work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on business needs.
Open and close cash registers; use magnetic card readers; count money, organize charge slips, coupons, and vouchers; balance cash drawers; and make deposits.
Recognize and help prevent or handle security risks and theft; follow Loss Prevention guidelines, including daily bag and purse checks.
Follow Point of Sale procedures and policies governing payments, exchanges, and loss prevention.
Handle freight, re-merchandise, prepare displays, complete price markdowns, and process transfers.
Maintain a clean, organized, shoppable store and provide feedback about merchandise-handling concerns.
Communicate policy violations and Teammate or Guest concerns to the appropriate store or district leadership or Human Resources in a timely and confidential manner.
Follow Buckle’s Code of Ethics, policies, procedures, and handbooks; contribute to a positive team spirit and complete special projects and other assigned duties.