Hotel Assistant Housekeeping Manager

Schulte Companies•Ann Arbor, MI

About The Position

Schulte Hospitality Group is seeking an energetic, experienced, hands-on Assistant Housekeeping Manager for the Graduate by Hilton Ann Arbor. The company describes its service culture as grounded in hospitality, respect, authenticity, prioritizing internal and external stakeholders, and striving to make a positive impact. The role supports housekeeping operations and team development, with a focus on guest service, operational needs, and financial objectives. The position includes a range of employee benefits and opportunities for career growth within the company.

Requirements

High school diploma or GED.
At least 2 years of housekeeping leadership experience.
Basic math skills.
Ability to communicate effectively verbally and in writing.
Strong leadership skills.
Ability to exceed the expectations of guests and team members.
Excellent time-management skills.

Nice To Haves

Post-high-school education is preferred.
HMS experience and/or experience using a property management system (PMS).
Microsoft Office experience.

Responsibilities

Schedule room and cleaning assignments to ensure proper coverage.
Perform housekeeping duties as needed, including making beds, vacuuming, and cleaning.
Verify and update the status of discrepant rooms throughout the shift.
Select rooms at random, inspect them for cleanliness, and verify that brand standards are being met.
Coach and counsel housekeeping associates and provide corrective action when performance or room conditions do not meet expectations.
Notify the General Manager and/or Chief Engineer of necessary maintenance repairs in rooms or on the property.
Interview, hire, develop, and discipline direct employees.
Conduct property walks and report identified deficiencies.
Participate in employee scheduling based on business demands and track employee time and attendance.
Supervise staffing levels to meet guest-service, operational, and financial objectives.
Manage housekeeping inventory and ensure the team has the tools, supplies, and resources needed to complete assigned work.
Perform other duties as assigned.

Benefits

Daily Pay, allowing associates to access earned pay daily.
Free telemedicine and virtual mental health care access for associates starting on day one.
Multiple health insurance options.
Life insurance options.
401(k) plan with company match for eligible associates.
Paid parental leave.
Paid time off for eligible associates under the company's policy.
Holiday pay.
Pet insurance.
Employee Assistance Program.
Discounts on event tickets, electronics, gym memberships, and more through Schulte Savings Marketplace.