Hotel Assistant Housekeeping Manager

Schulte Hospitality Group • Ann Arbor, MI

5d

About The Position

Schulte Hospitality Group is hiring an energetic, experienced, hands-on Assistant Housekeeping Manager for the Graduate by Hilton Ann Arbor. The role supports housekeeping operations, ensures rooms meet cleanliness and brand standards, and helps maintain guest service, operational, and financial objectives. The manager oversees housekeeping associates, scheduling and staffing, room inspections, inventory, and the communication of maintenance needs. The position requires at least two years of housekeeping leadership experience and a high school diploma or GED; post-high-school education is preferred.

Requirements

• High school diploma or GED.
• At least 2 years of housekeeping leadership experience.
• Basic math skills.
• Experience with HMS and/or a property management system (PMS).
• Microsoft Office experience.
• Ability to communicate effectively verbally and in writing.
• Strong leadership skills.
• Ability to exceed the expectations of guests and team members.
• Excellent time-management skills.

Nice To Haves

• Post-high-school education.

Responsibilities

• Schedule room and cleaning assignments to ensure proper coverage.
• Perform housekeeping duties, including making beds, vacuuming, and cleaning.
• Verify and update the status of discrepant rooms throughout the shift.
• Select assigned rooms at random, inspect cleanliness, and verify that brand standards are met.
• Coach, counsel, and provide corrective action to housekeeping associates when performance does not meet expectations or room discrepancies are found.
• Notify the General Manager and/or Chief Engineer about maintenance repairs needed in rooms or on the property.
• Interview, hire, develop, and discipline direct employees.
• Conduct property walks and report identified deficiencies.
• Participate in scheduling employees according to business demands and tracking employee time and attendance.
• Supervise staffing levels to meet guest-service, operational, and financial objectives.
• Manage housekeeping inventory and ensure the team has the tools, supplies, and resources needed to complete assigned work.
• Perform other duties as assigned.

Benefits

• Daily Pay, allowing associates to get paid today for work today.
• Free telemedicine and virtual mental health care access for all associates starting on day one.
• Multiple health insurance and life insurance options.
• 401(k) plan with company match for eligible associates.
• Paid parental leave.
• Paid time off for eligible associates in accordance with company policy.
• Holiday pay.
• Pet insurance.
• Employee Assistance Program.
• Schulte Savings Marketplace discounts on event tickets, electronics, gym memberships, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED