Assistant Housekeeping Manager - Yellowstone National Park

Internal Career Site•Yellowstone National Park, WY

9h•Onsite

About The Position

The Assistant Housekeeping Manager supports the day-to-day operations of housekeeping at Yellowstone National Park. The role helps maintain clean, attractive guest facilities, supports guest satisfaction, and oversees housekeeping staff performance. Duties include supervising and training staff, managing shift schedules, assisting with daily operations and staff evaluations, and assuming the Housekeeping Manager’s daily duties when they are absent. This is a seasonal position running from April 2027 to October 2027. Pay is $1,848–$2,056 biweekly. Employee housing, on-site meals, laundry, Wi-Fi, utilities, park passes, and recreation opportunities are provided at no cost. Other offerings include discounted services at Yellowstone Medical Clinics and retail, lodging, and travel discounts.

Requirements

Excellent interpersonal and problem-solving skills.
Previous management or supervisory experience.
Knowledge of computer programs such as MS Outlook.
Knowledge of housekeeping products and chemical safety.
Ability to lift or carry up to 50 pounds.
Ability to make beds and bend, kneel, and stretch as needed.
Ability to stand for long periods and walk up and down stairs and outdoors.
Ability to push or pull a housekeeping cart weighing up to 75 pounds.

Responsibilities

Maintain clean and attractive guest rooms, public areas, offices, linen closets, supply closets, and other areas assigned to the Lodging Department, meeting trained standards.
Resolve guest concerns by understanding the guest’s viewpoint and taking appropriate steps to achieve guest satisfaction.
Ensure housekeeping employees use chemicals and equipment correctly and safely, as trained.
Schedule staff according to business levels and labor standards to ensure effective shift coverage.
Assist with training new employees, especially during the spring opening phase, including Room Attendants, Inspectors, Porters, Linen Supply Agents, and Office Assistants.
Supervise Rooms Inspector staff alongside the Assistant through daily morning meetings, joint inspections, and identifying and providing challenges for employees with managerial potential.
Assume the Housekeeping Manager’s daily duties in their absence.
Assist the Housekeeping Manager with coaching and evaluating the housekeeping staff.
Perform other duties assigned by the Housekeeping Manager.

Benefits

Employee housing in dormitory-style accommodations at no cost.
On-site cafeteria-style employee meals at no cost.
Free on-site laundry facility.
Wi-Fi and utilities included at no cost.
Free Yellowstone and Grand Teton National Park pass.
Employee Recreation Program, including recreation centers, athletics, gear rentals, seminars, van trips, and hiking.
Access to discounted services at Yellowstone Medical Clinics operated by STGi.
Retail, lodging, and travel discounts.
$350 Referral Bonus Program.
Competitive benefit programs and services for eligible employees.