Housekeeping Manager - Yellowstone National Park

Internal Career Site • Yellowstone National Park, WY

8h • Onsite

About The Position

The Housekeeping Manager runs the housekeeping department, including Porters, Inspectors, and Room Attendants, and oversees scheduling, payroll, and the overall success of the hotel. This is a seasonal position in Yellowstone National Park, with the season running from March 2027 to October 2027. Pay is $1,940–$2,288 bi-weekly.

The role supports day-to-day lodging operations by ensuring guest rooms, public areas, and designated work areas are clean and maintained to trained standards. The manager helps resolve guest concerns, ensures employees use chemicals and equipment correctly, schedules staff to meet business levels and labor standards, and assists with employee training. The position also involves supervising Rooms Inspectors alongside the Assistant and supporting staff development.

Employee housing in dormitory-style accommodations, cafeteria-style meals, utilities, on-site laundry, limited-bandwidth Wi-Fi, and a Yellowstone and Grand Teton National Park pass are provided at no cost. Other offerings include an Employee Recreation Program, discounted services at Yellowstone Medical Clinics operated by STGi, retail, lodging, and travel discounts, and a $350 referral bonus program. Xanterra offers competitive benefit programs and services to eligible employees.

Requirements

• Excellent interpersonal and problem-solving skills.
• Previous management or supervisory experience.
• Knowledge of computer programs such as MS Outlook.
• Knowledge of housekeeping products and chemical safety.
• Ability to lift or carry up to 50 lbs.
• Ability to make beds and bend, kneel, and stretch as needed.
• Ability to stand for long periods, walk up and down stairs, and work outdoors.
• Ability to push or pull a housekeeping cart weighing up to 75 lbs.

Responsibilities

• Maintain attractive, clean guest rooms, public areas, offices, linen closets, supply closets, and other areas designated for the Lodging Department, according to trained standards.
• Resolve guest problems skillfully by understanding the guest’s viewpoint and taking steps to ensure the guest is satisfied.
• Ensure housekeeping employees use chemicals and equipment correctly as trained.
• Schedule staff according to business levels and labor standards to regulate shift coverage effectively.
• Assist with training new employees, especially during the spring opening phase, including Room Attendants, Inspectors, Porters, Linen Truck Drivers, and Office Assistants.
• Supervise Rooms Inspector staff with the Assistant through daily morning meetings, joint inspections, and identifying and providing challenges for employees with managerial potential.
• Perform other duties assigned by on-site Operations Managers.

Benefits

• Employee housing (dormitory-style) and on-site employee meals (cafeteria-style) provided at no cost.
• Free on-site laundry facility, limited-bandwidth Wi-Fi, and utilities included.
• Free Yellowstone and Grand Teton National Park pass.
• Employee Recreation Program, including recreation centers, athletics, gear rentals, seminars, van trips, and hiking.
• Access to discounted services at Yellowstone Medical Clinics operated by STGi.
• Retail, lodging, and travel discounts.
• $350 Referral Bonus Program.
• Competitive benefit programs and services for eligible employees.

What This Job Offers

• Career Level: Manager
• Education Level: No Education Listed