Hotel Assistant Housekeeping Manager

Schulte Hospitality Group • Ann Arbor, MI

8h

About The Position

Schulte Hospitality Group is seeking an energetic, experienced, hands-on Assistant Housekeeping Manager. The role supports the hotel's housekeeping operation by coordinating room assignments and staffing, performing housekeeping work, maintaining room cleanliness and brand standards, and coaching and supervising housekeeping associates. The manager also oversees inventory and resources, identifies maintenance needs and property deficiencies, and helps ensure guest service, operational needs, and financial objectives are met. The position requires at least two years of housekeeping leadership experience and a high school diploma or GED; post-high-school education is preferred.

Requirements

• High school diploma or GED.
• At least 2 years of housekeeping leadership experience.
• Basic math skills.
• Experience with HMS and/or a property management system (PMS).
• Microsoft Office experience.
• Ability to communicate effectively verbally and in writing.
• Strong leadership skills.
• Ability to exceed the expectations of guests and team members.
• Excellent time management skills.

Nice To Haves

• Post-high-school education.

Responsibilities

• Schedule room and cleaning assignments to ensure proper coverage.
• Perform housekeeping duties, including making beds, vacuuming, and cleaning.
• Verify and update the status of discrepant rooms throughout the shift.
• Select assigned rooms at random, inspect them for cleanliness, and verify that brand standards are met.
• Coach and counsel housekeeping associates and provide corrective action for performance issues and room discrepancies.
• Notify the General Manager and/or Chief Engineer of maintenance repairs needed in rooms or on the property.
• Interview, hire, develop, and discipline direct employees.
• Conduct property walks and report identified deficiencies.
• Participate in employee scheduling based on business demands and track time and attendance.
• Supervise staffing levels to meet guest-service, operational, and financial objectives.
• Manage housekeeping inventory and ensure the team has the tools, supplies, and resources needed for its work.
• Perform other duties as assigned.

Benefits

• Daily Pay, allowing associates to get paid today for work today.
• Free telemedicine and virtual mental health care access starting on day one.
• Multiple health insurance options.
• Life insurance options.
• 401(k) plan with company match for eligible associates.
• Paid parental leave.
• Paid time off for eligible associates under the Company's PTO policy.
• Holiday pay.
• Pet insurance.
• Employee Assistance Program.
• Discounts through the Schulte Savings Marketplace, including event tickets, electronics, and gym memberships.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED