Hotel Housekeeping

HILTON DALLAS SOUTHLAKE TOWN SQUARE • Southlake, TX

10d • Onsite

About The Position

Responsible for cleaning and maintaining assigned guest rooms according to company procedures and at a level that meets or exceeds company standards. The role includes preparing housekeeping supplies and amenities, cleaning rooms, completing checklists, reporting rooms for inspection, and keeping corridors and service areas neat. Team members must follow company policies and safety and security procedures, report hazards and incidents, and assist other housekeeping personnel as needed. Other related duties may be assigned by management.

The hotel operates 24 hours a day, seven days a week; operational needs may require variations in shift days, start times, and hours worked in a week. The position is located at Hilton Dallas/Southlake Town Square in Southlake, Texas. A $500 sign-on bonus is available to eligible new hires, subject to company restrictions and conditions.

Requirements

• Ability to bend and reach to dust, clean, and make beds and bathrooms.
• Ability to stand and walk for varying lengths of time, often for long periods.
• Ability to communicate with different kinds of people to provide information, answer questions, and deliver required services.
• Ability to visually inspect rooms for cleanliness and guest belongings left behind.
• Written communication skills to mark completed rooms on daily paperwork.
• Ability to move fingers, arms, and hands quickly and easily to perform cleaning duties.
• Ability to lift up to 50 pounds.
• Ability to perform frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing, and smiling.
• Maintain a neat, clean, and well-groomed appearance in accordance with team member handbook standards.

Responsibilities

• Stock the housekeeping bag with sufficient cleaning supplies, equipment, and amenities for room cleaning.
• Follow guest-room knocking procedures before entering.
• Clean assigned guest rooms and ensure each room has the required amenities.
• Complete the entire housekeeping checklist.
• Accurately report clean rooms to the supervisor for inspection.
• Report room damage and hazards, such as burned-out light bulbs or broken furniture or lights, in Guestware or to the Housekeeping Coordinator.
• Secure guest-room doors when leaving rooms.
• Keep corridors and service areas neat.
• Turn in lost-and-found items and guest-room keys.
• Follow company policies and safety and security rules and procedures.
• Know departmental fire-prevention and emergency procedures.
• Use protective equipment and report unsafe conditions to management.
• Report accidents, injuries, near-misses, property damage, or loss to management.
• Maintain a neat, clean, and well-groomed appearance in accordance with the team member handbook.
• Assist other housekeeping personnel when needed.
• Perform related duties as requested by management.

Benefits

• 401(k)
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Room discounts
• Employee food and beverage discounts
• Complimentary freshly prepared lunches for AM and PM shift team members
• Quarterly team rallies and celebrations
• Employee recognition programs
• Monthly family breakfasts
• Potential $500 sign-on bonus for eligible new hires, subject to restrictions and conditions

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed