Assistant Hospitality Manager

Target Hospitality•, TX

9d•Onsite

About The Position

Supports the Hospitality Manager in the total operation of an assigned lodge and assumes full responsibility for the site in the manager’s absence — supervising department teams, supporting budget and reporting accuracy, and upholding guest experience and safety standards. Target Hospitality is a leading provider of specialty rental and hospitality services, delivering turnkey workforce housing, culinary, and facility management solutions to remote and challenging environments across North America. We take pride in building not just accommodations, but communities — and that same commitment to people extends to our own team. We believe that a great guest experience starts with a great employee experience, and we invest in the people who make that happen every day.

Requirements

Bachelor's degree in Hospitality Management, Business Administration, or a related field, or equivalent operational experience.
2+ years of hospitality, workforce housing, food service, or facilities management experience.
1+ years of supervisory experience leading a team or department.
Experience supporting budget tracking, cost control, or operational reporting.
Strong organizational and administrative skills, including recordkeeping and reporting accuracy.
Proficiency with Microsoft Office, and experience with hospitality, workforce management, or reporting systems.
Valid driver’s license.
Ability and willingness to travel and work long rotations away from home.
Must be able to pass a background check and urinalysis.

Nice To Haves

Remote-site, camp, or workforce housing experience preferred.
Valid food safety certification (ServSafe or equivalent) preferred.
First aid certification is an asset.

Responsibilities

Accountable and responsible for maintaining a safety culture, following all SOPs, JSAs, and policies and procedures as set out by Target Hospitality.
Assume full responsibility for the operation of the lodge in the absence of the Hospitality Manager, including during off-rotation, leave, and travel.
Support the Hospitality Manager in overseeing all lodge departments, including guest experience, culinary, housekeeping, front desk, and maintenance.
Supervise, coach, and support department supervisors and site staff on standards, service delivery, and day-to-day problem solving.
Assist in managing the lodge operating budget by tracking labor, food, and supply costs and flagging variances to the Hospitality Manager.
Maintain accurate occupancy, census, and meal count records, and prepare operational reports for review.
Support accounts receivable, invoicing, and administrative processes for the lodge as required.
Conduct inspections and audits of lodge departments to verify compliance with company standards, food safety, and HSE requirements.
Support client communication on site and assist in resolving service issues promptly and professionally, escalating as appropriate.
Partner with Talent Acquisition and Human Resources on hiring, onboarding, retention, and employee relations matters for the site.
Track completion of required training and certifications for site personnel and escalate gaps.
Coordinate on-site vendor and contractor activity, including scheduling and access.
Support inventory, ordering, and receiving across departments to maintain adequate supply levels.
Support emergency response at the lodge and help ensure all safety equipment and procedures are in place and current.
Exceed our guests’ needs by providing world-class customer service.
Attend all safety meetings and participate in Target Hospitality emergency response procedures.
Additional duties may be assigned by a manager.