Hospitality Assistant

American Orthodontics • Sheboygan, WI

2h

About The Position

The Hospitality Assistant supports hospitality services for destination properties and assists with event planning and execution. The role welcomes and coordinates external groups and visitors, manages guest preparations and calendars, assists with reservations and website management, and helps maintain hospitality supplies and financial reporting. It also supports on-site and external event logistics, event preparations, sponsorship processing, and continuing education certificates.

Requirements

• High school diploma or equivalent.
• Effective interpersonal, written, and oral communication skills.
• Self-motivated, highly organized, and detail-oriented.
• Excellent time management skills and ability to prioritize work.
• Proficiency in Microsoft Word, Excel, and PowerPoint, particularly Outlook.
• Ability to work some evenings and weekends.
• Valid driver’s license.

Responsibilities

• Welcome and receive external groups and visitors and/or give facility tours.
• Coordinate details for external groups and visitors.
• Manage guest preparations and schedule maintenance and housekeeping for local properties.
• Communicate with and host external groups and visitors for scheduled activities.
• Assist with reservation and website management for destination properties.
• Provide recommendations according to customer needs or preferences.
• Manage hospitality, activity, and tour Outlook calendars.
• Assist in financial reporting for destination properties.
• Facilitate Sunshine Act Reporting activities for hospitality.
• Ensure necessary hospitality supplies are stocked at all times.
• Support the hospitality team with other activities and tasks as assigned.
• Assist with on-site event preparations, including shipment assembly, meeting room setup and breakdown, and post-event reporting.
• Coordinate logistics for on-site and external events and visits.
• Process sponsorship requests and payments.
• Create and distribute continuing education certificates for event attendees.
• Support the event team with other activities and tasks as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED