Assistant General Manager

Castellucci Hospitality Group•Charlotte, NC

12d•$55,000 - $70,000•Onsite

About The Position

The Iberian Pig is a modern Spanish tapas restaurant with locations in Decatur, Atlanta, Nashville and Charlotte. The menu is built around creative, shareable Spanish-inspired tapas and an extensive wine list of Spanish wines and craft cocktails served in a high energy, fast paced environment. Our service team is expected to embody a high standard of professionalism and hospitality. The Assistant General Manager plays a key leadership role in supporting the General Manager and ensuring all aspects of the restaurant, including financial performance, team development, and daily execution. This role focuses on cultivating a culture of genuine hospitality, developing future leaders, and maintaining the highest standards of fine dining service and guest experience with an owner's mindset.

Requirements

3+ years in the hospitality industry with proven experience as a Lead Server, Dining Room Manager, and/or equivalent management leadership in a finer dining restaurant

Responsibilities

Ensures all service members are sufficiently trained to provide the best possible guest experience.
Establishes guest connections through table touches.
Completes weekly Payroll & Tip Reports in an accurate and timely manner.
Maintains accurate internal accounting systems.
Ensure the reservation system is updated to maximize availability, guest satisfaction, and sales.
Contributes to marketing efforts through off-site direct outreach.
Manages Interviews and hiring decisions.
Manages onboarding and training processes for new service team members.
Trains new service team members on duties, policies and procedures.
Trains management team how to train service team.
Invests in their team to allow for promotions and growth opportunities.
Manages day-to-day operations including opening and closing shifts.