Assistant General Manager
About The Position
The Assistant General Manager supervises daily front-of-house and kitchen operations. The role includes training and supporting staff, managing training and operational tools, creating a safe work environment, and helping the restaurant team deliver guest service that meets or exceeds company standards. The Assistant General Manager participates in weekly staff scheduling and product ordering, coordinates booked activities such as banquets and catering, and supports the Restaurant Manager’s service and management philosophy. The position supervises all restaurant employees and works with kitchen, bar, restaurant, and corporate-office staff, as well as guests, vendors, health department inspectors, and local businesses. It includes financial and operational responsibilities such as maintaining internal controls, meeting budgeted financial goals, controlling food, beverage, and labor costs, and supporting sales and marketing efforts. The role also handles guest concerns, assists with inventories and scheduling, responds to business correspondence, and attends required meetings.
Requirements
- Ability to speak, read, and write English fluently.
- Previous restaurant management experience.
- At least one year of supervisory experience.
- Ability to understand and implement cost controls.
- Ability to use a computer.
- Punctuality and regular, reliable attendance.
- Interpersonal skills and ability to work well with coworkers and the public.
- Sanitation certification.
- Ability to perform physical movements including reaching, extending arms overhead, bending, and stooping.
- Ability to stand, walk, and/or sit while continuously performing essential job functions.
- Sufficient manual dexterity in one hand to grasp, load, and carry trays.
- Ability to perform repetitive hand motions for extended periods.
Nice To Haves
- Three to five years of experience.
- Ability to communicate in a second language, preferably Spanish.
- Previous experience as a bartender or server.
- Previous experience with a POS system, preferably Toast.
Responsibilities
- Coordinate booked activities, including banquets and catering.
- Oversee and assist with training and development of front-of-house and kitchen staff.
- Maintain effective internal controls within the restaurant.
- Help achieve budgeted financial goals and maximize profitability.
- Maintain knowledge of local competition and general industry trends.
- Maintain existing programs and policies to support high-quality service.
- Maximize sales potential through marketing efforts and programs.
- Supervise staff service during scheduled shifts, including mornings, afternoons, and weekends.
- Oversee portion standardization and assist with controlling food, beverage, and labor costs.
- Assist with creating weekly work schedules and other scheduling as necessary.
- Handle guest complaints and needs.
- Assist with ordering product and month-end inventories.
- Return business telephone calls and answer correspondence.
- Attend required meetings.
- Support staff and help create a safe work environment.
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Vision insurance
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
