Assistant General Manager, Real Sports Bar & Grill (RSBG)

MLSE (Maple Leaf Sports & Entertainment Partnership)•Toronto, ON

2d•CA$74,000 - CA$77,000•Onsite

About The Position

Located in the heart of Maple Leaf Square, Real Sports Bar & Grill is one of Canada’s premier high-volume, premium sports dining destination, delivering an elevated guest experience at scale. As Assistant General Manager, you are the operational leader behind the experience - partnering with the General Manager and Executive Chef to drive performance, develop talent, and deliver best-in-class hospitality in a fast-paced, high-profile environment.

Requirements

3+ years of leadership experience in a high-volume restaurant, premium casual, or hospitality-driven environment.
Proven ability to lead large teams and develop high-performing managers.
Strong business acumen with experience managing budgets, labour and cost controls.
A passion for hospitality and delivering exceptional guest experiences.
High level of professionalism, integrity and accountability.
Ability to thrive in a fast-paced, high-pressure environment with multiple priorities.
Excellent communication, leadership, and problem-solving skills.
Flexibility to work evenings, weekends and holidays.

Nice To Haves

Experience in upscale or premium casual dining.
Post-secondary education in Hospitality or Business.
Certifications (Smart Serve, WHMIS, etc.).
Strong knowledge of food, wine, beer and spirits.

Responsibilities

Co-lead all aspects of the business, with a focus on people, performance and execution.
Lead, coach and develop a team of managers across restaurant, bar, events and guest services.
Build a high-performance, guest-first culture aligned with MLSE’s values.
Inspire and mentor future leaders; create clear development pathways for your team.
Champion a “one team” environment across all departments and partners.
Oversee daily operations across all business areas including dining room, bar, events, suites, retail and guest experience.
Ensure consistent delivery of premium service standards in a high-volume environment.
Partner with culinary leadership to execute a best-in-class food and beverage program.
Maintain excellence in safety, compliance, and operational standards.
Drive revenue growth, profitability, and cost control across all areas of the business.
Support development and execution of annual business plans and budgets.
Monitor KPIs including sales, labour, inventory, and guest satisfaction metrics.
Identify opportunities to enhance programming, events, and guest engagement.
Partner with Marketing, Global Partnerships and Live Entertainment to execute events and activations.
Work closely with Finance, HR and IT to support operational success.
Build and maintain strong relationships with vendors, partners and key stakeholders.