General Manager - MJ23 Sports Bar & Grill

Michael Jordan's Steak House and MJ23 Sports Bar & Grill•Montville, CT

2d•$80,000 - $95,000•Onsite

About The Position

MJ23 is a modern sports bar at Mohegan Sun Casino in Connecticut, created through a collaboration between Cornerstone Restaurant Group and Michael Jordan. It offers elevated bar food, craft beer, cocktails, and multiple TVs. The General Manager leads the restaurant’s operations and team, supports a memorable guest experience through CRG’s Heartfelt Hospitality, and may be assigned additional duties or responsibilities as business needs require.

Requirements

Bachelor’s degree in business administration, hospitality, or related experience.
5 to 8 years of experience.
5 years of supervisory experience required.
Experience with P&L reports and budgets.
Experience with POS systems.
Basic math skills.
Experience planning and implementing training.
Strong computer skills, including at least Word, Excel, and Outlook.
Valid food sanitation management and alcohol awareness certifications; these may be obtained upon hire.

Responsibilities

Oversee all aspects of the restaurant.
Manage and develop the restaurant’s leadership team, including managers’ areas of responsibility, performance, feedback, and delegated projects.
Perform monthly inventories accurately.
Lead with a people-first mindset.
Analyze sales figures and set, monitor, and control the restaurant budget in collaboration with the finance team.
Assist in any restaurant area as business needs require.
Oversee repairs and maintenance.
Drive service standards through hiring, training, and continued education.
Conduct daily pre-shift and post-shift meetings and other periodic meetings to improve communication.
Monitor labor costs and schedule staff within labor budgets.
Develop and implement solutions for areas needing improvement.
Maintain vendor relationships and manage restaurant ordering and receiving.
Monitor guests’ experiences and respond promptly to complaints.
Work with the Sales & Events Manager on guest outreach, communication, marketing, and coordination of private and semi-private events.
Create and post weekly staff schedules.
Counsel employees as needed.
Maintain employee recognition and incentive programs to support morale.
Interview, hire, and onboard new employees effectively.
Conduct timely employee reviews.
Work with HR to resolve employee coaching and counseling issues appropriately.

Benefits

Quarterly bonus program
Annual bonus program
Monthly cell phone reimbursement
Dining discounts
Paid vacation
Paid sick leave
Medical insurance
Dental insurance
Vision insurance
Employer-paid long-term disability insurance
Employer-paid life insurance and AD&D
Employee-paid voluntary short-term disability, critical illness, and critical accident insurance
Paid parental leave (2 weeks)
Pre-tax commuter benefits