Assistant General Manager

Indus TBNY Inc. - Taco Bell•Bath, NY

9d•$19 - $22

About The Position

The Assistant General Manager supports the Restaurant General Manager in upholding brand standards and leading the restaurant team. The role involves training, coaching, and recognizing team members to deliver strong customer experiences, and taking charge of daily restaurant operations when the General Manager is absent. The position is described as a 50-hour workweek, with 40 hours paid at the regular rate and 10 hours at time and a half. The Assistant General Manager helps manage restaurant performance and operations, including team development, recruiting, employee relations, food safety, facility maintenance, and financial controls. The role also champions Taco Bell’s culture and values, including equity, inclusion, and belonging.

Requirements

3 or more years of restaurant or retail management experience.
Strong communication skills for conducting performance appraisals, taking disciplinary action, and motivating and training employees.
Ability to assist with Profit & Loss management, including cash control and security procedures, inventory maintenance, labor management, and financial report review.
Ability to ensure employees receive proper training and resources.
Ability to champion Taco Bell’s culture and values and promote equity, inclusion, and belonging.

Responsibilities

Model the MIC Success Routine and prioritize customer needs to ensure consistent customer satisfaction.
Oversee team members’ adherence to Shift Excellence responsibilities, maintain high food safety standards, and uphold Core excellence.
Take charge of restaurant operations in the Restaurant General Manager’s absence.
Collaborate with the General Manager to assess team performance and provide ongoing constructive and positive feedback.
Address employee relations issues, resolve them when appropriate, or escalate them to the General Manager.
Assist with sourcing, recruiting, interviewing, and hiring team members.
Promote equity, inclusion, and belonging in the restaurant.
Assist with Profit & Loss management, including cash control, security procedures, inventory maintenance, and labor management.
Review financial reports and take appropriate actions to optimize performance.
Support the General Manager with facility maintenance and ensure health and safety standards are followed.
Ensure employees receive proper training and resources.
Lead individual and team recognition, collaboration, and motivation.
Support the General Manager in identifying and recruiting exceptional talent.
Conduct performance appraisals, take disciplinary action, and motivate and train employees.
Adhere to corporate policies, procedures, and Occupational Health and Food Safety standards.