Assistant General Manager

Panera Bread • Council Bluffs, IA

9d

About The Position

The Assistant General Manager leads the bakery-cafe team and partners with the General Manager to oversee operations, delight guests, and grow the business. The role takes ownership of hiring, training, and team development while helping create a culture of warmth, belonging, growth, and trust.

The Assistant General Manager supports operational decisions and problem solving, manages staffing and scheduling, develops team members and managers, and helps ensure the bakery-cafe meets its goals, quality standards, and guest-service expectations. The role also supports company initiatives, regulatory compliance, workplace safety, cost and inventory management, and Panera’s Guiding Values & Behaviors.

This position requires flexible hours, including nights and weekends, and work in a fast-paced environment with shifting priorities. A job offer is conditional upon the results of a background check.

Requirements

• Minimum age of 18.
• Proven ability to drive positive results through strong business acumen.
• Proven ability to run effective shifts while directing, motivating, coaching, and developing others in a fast-paced environment.
• Availability for flexible hours, including nights and weekends.
• Ability to lift, carry, push, or pull objects weighing up to 50 pounds.
• Ability to stand and walk for up to 6 hours.
• Ability to clearly communicate and quickly understand guests’ and associates’ directions in a loud environment.
• Ability to demonstrate Panera’s Guiding Values and Behaviors.

Nice To Haves

• At least 1 year of restaurant management experience preferred.
• ServSafe certification, or ability to achieve certification.

Responsibilities

• Support the General Manager with key decisions and problem solving.
• Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning.
• Support hiring, onboarding, and training of new team members; motivate, engage, inspire, and celebrate the team.
• Assist with managing team performance to meet bakery-cafe goals, operational and quality standards, and guest-service expectations.
• Partner with the General Manager to develop managers and subject matter experts in people processes and Panera’s Guiding Values & Behaviors.
• Work with the team to delight guests through food quality, service, and team interactions.
• Build relationships that lead to long-term, loyal guests.
• Follow operational procedures and execute company strategies and initiatives.
• Ensure team members follow company policies and procedures and comply with federal, state, and local regulations.
• Maintain a healthy and safe workplace that meets health, food, safety, and company culture standards.
• Assist the General Manager with managing overall costs and inventory.
• Promote a culture of warmth, belonging, growth, and trust.

Benefits

• Competitive pay and eligibility for quarterly bonuses.
• Free on-shift meals and unlimited fountain beverages.
• Paid vacation, sick time, and holidays.
• Medical, dental, vision, life, and pet insurance.
• 401(k) with match available.
• Career advancement and leadership development opportunities.
• Tuition discounts.
• Perks and rewards for team members.
• Team member assistance program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed