Assistant General Manager

Alvarado Restaurant Nation • Grand Junction, CO

40d • $14 - $21

About The Position

The Assistant Restaurant Leader assists the Restaurant Leader by providing additional management coverage during operating hours and directly supervising operations at an individual restaurant. The role supports fast, accurate service, positive guest relations, consistent product quality, food safety, financial controls, staff development, and daily restaurant operations. This is a non-exempt position in the Operations department, based in Colorado, with a stated pay range of $14.42–$21.04 per hour. The position supervises Team Members and Shift Leaders and reports to the Restaurant Leader.

Requirements

• High school diploma or GED.
• Supervisory experience in a food service or retail environment.
• Demonstrated ability to maintain financial controls and coach and train hourly employees.
• Proven ability to drive customer satisfaction, financial performance, and employee satisfaction.
• The posting lists 1+ years of supervisory experience, preferably in food service or retail, with profit-and-loss accountability, schedule writing, and team member development.

Nice To Haves

• At least 1 year of supervisory experience, preferably in food service or retail, with profit-and-loss accountability, schedule writing, and team member development.

Responsibilities

• Maintain fast, accurate service, positive guest relations, and products consistent with company quality standards.
• Resolve the majority of on-site customer complaints.
• Conduct periodic food safety audits.
• Provide ongoing coaching and feedback to crew members on customer service, product quality, and speed of service.
• Continuously analyze sales, labor, inventory, and controllable costs, and take corrective action to meet or achieve margin and sales growth targets.
• Manage day-to-day cash procedures, including bank deposits, making change, opening and closing the safe, and audits of the DCS.
• Maintain principal accountability for timekeeping and payroll procedures.
• Ensure facilities and equipment are maintained to Company standards on a day-to-day basis.
• Monitor inventory, food preparation, and order fulfillment daily to ensure adherence to company standards.
• Monitor speed-of-service performance and resolve bottlenecks to achieve speed-of-service goals.
• Manage weekly and daily inventory, food and supplies deliveries, restaurant opening and closing, and daily adjustments to shift staffing and crew deployment.
• Serve as the principal trainer for new crew members, with primary responsibility for STP program delivery and documentation and for instructing cashiers in sales-building techniques.
• Conduct formal crew performance appraisals and determine merit awards, subject to Restaurant General Manager approval.

Benefits

• Monthly performance-based bonus eligibility.
• Medical insurance eligibility beginning on the first day of the month after 60 days.
• 401(k) plan eligibility after one year.
• Vacation is listed, but no details are provided.
• Sick leave granted per state requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED