Assistant General Manager
About The Position
The Assistant General Manager provides overall leadership, supervision, and direction for strategic initiatives and operating standards to positively impact business results in selected front-of-house and back-of-house areas, under the guidance of the General Manager. The role oversees business operations from detailed execution to broader objectives, leads teams to create memorable guest experiences, and supports revenue growth and cost control. The position involves working in a fast-paced, noisy restaurant and entertainment environment, including weekends, nights, and holidays. The posting describes average work weeks of 50 hours and says the role may involve walking five miles per shift and handling 100K days.
Requirements
- At least 21 years of age.
- At least 5 years of restaurant or hospitality experience.
- Proficiency in managing cost of goods sold and labor.
- Strong business acumen.
- Ability to lead a team in creating a memorable guest experience.
- Ability to work weekends, nights, and holidays.
- Comfort working in a fast-paced, noisy environment with distracting conditions.
- Ability to handle 100K days while walking five miles per shift and working an average of 50-hour work weeks.
Responsibilities
- Promote positive employee relations, delegate managerial duties effectively, and foster high staff morale.
- Analyze financial reports and develop action plans to grow revenue and control costs to meet or exceed annual budgets.
- Ensure staff training programs are executed.
- Ensure staffing levels and management coverage meet business needs and maximize the customer experience.
- Deliver a strong guest experience through food, drinks, and games.
- Maintain a safe and secure environment for guests and staff.
- Improve operational execution through attention to detail and adherence to operating standards and procedures.
Benefits
- Competitive salary.
- Quarterly bonus program.
- Health, dental, vision, and long- and short-term disability coverage.
- Employee Assistance Program.
- Buster’s Legacy Fund, which supports team members during difficult times.
- 401K matching plan.
- Free food.
- Free gameplay.
- Multiple managers per shift as part of a large leadership team.
- Fun work environment.
- Career growth opportunities across Dave & Buster’s and Main Event Entertainment.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
