Glendale - Assistant General Manager

Philz Coffee • Glendale, AZ

6d

About The Position

Philz is hiring an Assistant General Manager to join the store leadership team in Glendale. The role uses independent judgment to oversee key aspects of company initiatives, financial results, store operations, and team member development. Assistant General Managers help deliver a store experience aligned with Philz’s core values and standards and support continued growth opportunities in retail leadership, the home office, or the roasting plant.

Requirements

• 2–3 years of supervisory experience in a fast-paced, high-volume food and beverage environment.
• 1–2 years of experience in people programs such as hiring, training, and coaching team members.
• Previous experience with store-level rollouts of promotions and programs.
• Experience managing scheduling, inventory, payroll, and compliance.
• Strong experience supervising food safety and other risk management programs.
• Familiarity with financial controls, including labor and food cost management.
• Proficiency with Google Suite and Microsoft Suite.
• Schedule flexibility and willingness and ability to work a variety of days and shifts.
• Secure a Food Manager certification or complete the Philz Coffee Food Manager certification within the first 30 days of employment.

Nice To Haves

• Exposure to scheduling and/or inventory systems.

Responsibilities

• Oversee key components of store operations, including staffing levels, food costs, customer experience, and team performance.
• Manage food and operational safety standards, conduct monthly audits, and ensure prompt follow-up.
• Ensure the store experience aligns with Philz’s core values and standards.
• Respond to customer feedback across channels and take action to improve the store experience.
• Coach and evaluate team members, provide feedback, and make decisions that support their growth.
• Lead the rollout of new initiatives and ensure the team is trained and ready.

Benefits

• Paid vacation and sick time.
• Medical, dental, and vision insurance.
• 401(k) with company match.
• Company-paid life insurance, with optional family coverage.
• FSA and HSA with company contribution.
• Hospital indemnity, accident, and critical illness insurance.
• Free mental health sessions through the Employee Assistance Program.
• A free drink and a free food item every shift.
• Discounts on beans, food, and merchandise.
• Free Philz swag.
• Opportunities for growth and advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed