Assistant Community Manager - Glendale, AZ
About The Position
The Assistant Community Manager supports the community’s operations, with a focus on accounts receivable and timely, accurate rent collection. The role assists with move-in approvals, lease renewals, leasing, and fostering a collaborative team atmosphere. The position involves helping residents and prospective residents, addressing concerns, maintaining accurate records, coordinating with maintenance staff, and supporting move-ins and move-outs. The Assistant Community Manager schedules and conducts tours of available units and contributes to a positive resident experience through attentive, professional service.
Requirements
- Strong organizational and time-management skills.
- Ability to work independently and as part of a team.
- Superior customer service skills.
- Excellent communication, interpersonal, and organizational skills.
- Available to work a flexible schedule, including weekends.
- Ability to understand a ledger.
- Knowledge of Microsoft Office.
- Ability to build rapport with prospects and current residents and actively listen to identify their needs.
- Willingness to provide superior service.
- Reliability, punctuality, and accessibility.
- A resident-first mindset.
- Motivation for career advancement and to lead by example.
- Desire to learn.
- Organized and accountable.
- Solution-oriented.
Responsibilities
- Oversee the accounts receivable process and work with residents to ensure timely and accurate rent collection.
- Accept and collect rent and process move-ins and move-outs.
- Assist in approving move-in files and promoting lease renewals.
- Resolve resident issues and offer solutions to concerns.
- Maintain accurate records of prospective and current residents.
- Communicate with prospective and current residents in a friendly and professional manner.
- Coordinate with maintenance staff to address apartment-related issues.
- Assist with leasing by scheduling and conducting tours of available units.
- Participate in the leasing and renewal process and share knowledge of the community.
Benefits
- Health insurance
- Dental insurance
- 401(k) program with match
- Paid time off for vacation, sick days, and holidays
- Apartment rent discounts
- Monthly bonus potential
- Bonuses and recognition
- Personal and career development opportunities
- Coaching and guided education
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
