Floating Assistant General Manager #9103

Devon Self Storage•Thousand Palms, CA
•Onsite

About The Position

Devon Self Storage is hiring a full-time Assistant General Manager based at its Thousand Palms, California store. The role also covers shifts at stores in Palm Springs and Cathedral City. The Assistant General Manager helps customers select storage units, completes sales, processes payments, and contributes to a positive customer experience. The position combines sales, customer service, store operations, facility upkeep, and support for the General Manager. Training is provided for the online auction process.

Requirements

  • High school diploma or equivalent.
  • Ability to lift 30+ pounds.
  • Strong customer service and communication skills.
  • Ability to work independently when needed and follow through on assignments.
  • Valid driver's license and insurance, with access to reliable transportation for workday travel to vendors and other worksites.
  • Ability to manage multiple tasks simultaneously.
  • Basic to moderate knowledge of Microsoft Office, including Word, Excel, and Outlook.
  • Ability to work regularly indoors and outdoors with exposure to adverse environmental conditions, weather, noise extremes, chemicals, debris, and traffic hazards.

Responsibilities

  • Open, close, and secure the store each business day.
  • Meet and exceed sales goals through rentals, protection plans, and merchandise.
  • Order, receive, stock, price, and display products in a timely and efficient manner.
  • Assist the General Manager with the online auction process.
  • Build and maintain customer relationships by helping customers find suitable storage solutions.
  • Deliver a personalized, high-touch customer experience.
  • Process payments, balance receipts, and complete bank deposit drops.
  • Conduct daily property walkthroughs, safety inspections, and lock checks.
  • Clean units and open and close storage doors.
  • Perform light maintenance, including mopping, sweeping, changing light bulbs, cleaning bathrooms, and landscaping duties.
  • Cover shifts at other company stores in Palm Springs and Cathedral City.

Benefits

  • Competitive hourly pay
  • Uncapped monthly performance-based bonus
  • Growth opportunities
  • Schedule intended to support work-life balance, with no late nights or very early mornings
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