Floating Assistant General Manager #9103

The Inland Real Estate Group of Companies•Thousand Palms, CA

11d•$18 - $21•Onsite

About The Position

Devon Self Storage is hiring a full-time Assistant General Manager based at its store in Thousand Palms, California. The role also covers shifts at stores in Palm Springs and Cathedral City. The Assistant General Manager helps customers select storage units and solutions, completes sales and processes payments, and supports a welcoming customer experience. The position combines customer service and sales with store operations, property upkeep, and light maintenance. The role includes opening, closing, and securing the store; supporting sales goals; managing merchandise; and assisting the General Manager with online auctions. It also involves customer relationship building, payment processing, receipt balancing and bank deposits, property safety checks, cleaning, and other facility tasks. Employees work in-store on a flexible schedule available Monday through Saturday, with hours outside traditional retail hours and no late nights or very early mornings. Devon Self Storage is part of The Inland Real Estate Group of Companies, Inc. The posting states that the company has more than 200 locations across the country and has operated in 32 states. Eligible full-time employees may receive the benefits listed in the posting. The position is identified as an internal promotion opportunity.

Requirements

High school diploma or equivalent.
Ability to lift 30 pounds or more.
Strong customer service and communication skills.
Ability to work independently when needed and follow through on assignments.
Valid driver’s license and insurance, and access to reliable transportation for workday travel to vendors or other worksites.
Ability to manage multiple tasks simultaneously.
Basic to moderate knowledge of Microsoft Office software, including Word, Excel, and Outlook.
Ability to regularly work indoors and outdoors with exposure to adverse environmental conditions, weather, noise extremes, chemicals, debris, and traffic hazards.

Responsibilities

Open, close, and secure the store each business day.
Meet and exceed sales goals through rentals, protection plans, and other merchandise.
Ensure products are ordered, received, stocked, priced, and displayed in a timely and efficient manner.
Assist the General Manager with the online auction process.
Build and maintain customer relationships by helping customers find suitable storage solutions.
Deliver a personalized, high-touch customer experience.
Process payments, balance receipts, and complete bank deposit drops.
Conduct daily property walkthroughs, safety inspections, and lock checks.
Clean units and open and close storage doors.
Perform light maintenance, including mopping, sweeping, changing light bulbs, cleaning bathrooms, and landscaping duties.
Cover shifts at Devon Self Storage stores in Palm Springs and Cathedral City.

Benefits

Competitive hourly pay and eligibility to participate in the company incentive bonus program.
Medical, dental, and vision insurance (PPO) for eligible full-time employees.
Participation in the company 401(k) plan with a company match.
Vacation time.
Nine paid holidays and three floating holidays per year.
Sick time.
Tuition reimbursement opportunity.
Company-paid life insurance equal to the employee’s annual base salary.
Company-paid short-term and long-term disability.
Paid parental leave.
Growth opportunities.