Assistant General Manager

Alvarado Restaurant Nation • Clifton, CO

40d • $14 - $21

About The Position

The Assistant Restaurant Leader assists the Restaurant Leader by providing additional management coverage during operating hours and directly supervising operations at an individual restaurant. The role supports day-to-day restaurant performance, guest service, food safety, financial controls, staffing, training, and facility standards. The position is non-exempt and pays $14.42–$21.04 per hour. The Assistant Restaurant Leader supervises Team Members and Shift Leaders and reports to the Restaurant Leader.

Requirements

• High school diploma or GED.
• Supervisory experience in a food service or retail environment.
• Demonstrated ability to maintain financial controls and coach and train hourly employees.
• Proven ability to drive customer satisfaction, financial performance, and employee satisfaction.
• Self-starter who is process- and solutions-focused.
• Enthusiastic and a strong advocate for the company’s Mission and Core Values.
• Action-oriented.
• Independent problem solver.

Nice To Haves

• One or more years of supervisory experience, preferably in food service or retail, with profit and loss accountability, schedule writing, and team member development.

Responsibilities

• Maintain fast, accurate service, positive guest relations, and products consistent with company quality standards.
• Resolve most on-site customer complaints.
• Conduct periodic food safety audits.
• Provide ongoing coaching and feedback to crew on customer service, product quality, and speed of service.
• Continuously analyze sales, labor, inventory, and controllable costs, and take corrective action to meet or exceed margin and sales growth targets.
• Manage day-to-day cash procedures, including bank deposits, making change, opening and closing the safe, and auditing the DCS.
• Maintain primary accountability for timekeeping and payroll procedures.
• Ensure facilities and equipment are maintained to company standards on a day-to-day basis.
• Monitor inventory, food preparation, and order fulfillment daily to ensure company standards are followed.
• Monitor speed-of-service performance and resolve bottlenecks to achieve goals.
• Manage weekly and daily inventory, food and supply deliveries, restaurant opening and closing, and daily adjustments to shift staffing and crew deployment.
• Serve as the principal trainer for new crew members, with primary responsibility for STP program delivery and documentation, and provide cashiers with instruction in sales-building techniques.
• Conduct formal crew performance appraisals and determine merit awards subject to Restaurant Leader approval.

Benefits

• Monthly performance-based bonus eligibility.
• Medical insurance eligibility beginning the first day of the month after 60 days.
• 401(k) plan eligibility after one year.
• Vacation (details not specified).
• Sick leave granted per state requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED