Assistant General Manager F&B | Ruoff Music Center

ASM Global•Noblesville, IN

5d•Onsite

About The Position

The Assistant General Manager (AGM) is responsible for effectively and profitably managing and directing the day-to-day operations of the venue. Working closely with the General Manager, the AGM uses initiative and independent judgment to plan, direct, and manage venue operations. The role oversees hospitality and the overall operation, including guest experience, event innovation, sales and revenue generation, and delivering a return on investment to key stakeholders. The AGM ensures implementation of Legends Global hospitality standards, with the objective of exceeding guest expectations and increasing profits. The role holds the property leadership team accountable for executing strategy and guides their professional development. This is an onsite position at Ruoff Music Center in Noblesville, Indiana, and requires flexibility to work extended hours, including late nights, weekends, and holidays when the venue is in season.

Requirements

Bachelor’s degree and 3–5 years of management experience in the contract foodservice industry; the posting identifies this as the ideal candidate profile.
Experience in high-volume foodservice accounts; experience in concessions, premium services, and beverage programs at a sports or entertainment venue is preferred.
Excellent written and verbal communication skills.
Ability to multitask and prioritize in a deadline-oriented environment.
Proficiency in Microsoft Word, Excel, and PowerPoint, and POS systems.
Strong commitment to customer and client service, with demonstrated initiative, leadership, and management skills.

Nice To Haves

Experience in a sports and entertainment venue.
Experience working in both union and non-union environments.
Previous P&L accountability and/or contract-managed service experience.
Bilingual in Spanish.

Responsibilities

Uphold Legends Global standards for quality and performance across all phases of food and beverage operations.
Innovate the guest experience across food, service, and communications while balancing creativity with practical implementation.
Oversee the operational management team, including developing talent, promoting from within, coaching, and managing performance.
Assist in developing annual operating budgets, including product levels and pricing, to support a fiscally sound operation.
Oversee monthly inventory for all departments.
Verify, prepare, and submit required reports and monthly projections.
Work with subcontractors and vendors to ensure standards are met, contract terms are followed, and pricing is negotiated.
Ensure compliance with federal, state, local, and Legends regulations concerning alcohol sales, OSHA, payroll, employment, and EEO guidelines.
Carry out supervisory responsibilities, including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees in conjunction with Human Resources; and addressing complaints and resolving problems.
Perform additional related duties, tasks, and responsibilities as required.