General Manager F&B | Ruoff Music Center

ASM Global•Noblesville, IN

5d•Onsite

About The Position

The F&B General Manager is responsible for effectively and profitably managing and directing all day-to-day aspects of Ruoff Music Center’s food and beverage operations, including concessions and premium services. The role upholds Legends Global standards for quality and performance, develops the guest experience, and manages financial performance, inventory, compliance, and relationships with clients, business partners, and subcontractors. Ruoff Music Center is an outdoor amphitheater in Noblesville, Indiana, with a capacity of 24,500. The position is onsite and requires flexibility to work extended hours, including late nights, weekends, and holidays during the season.

Requirements

Bachelor’s degree.
Five to seven years of management experience in the contract food service industry.
Experience in high-volume food service accounts, preferably in concessions or premium services at a sports or entertainment venue.
Experience overseeing the sale of alcohol.
Excellent written and verbal communication skills.
Ability to multitask and prioritize in a deadline-oriented environment.
Proficiency in Microsoft Word, Excel, PowerPoint, and POS systems.
Strong commitment to customer and client service, with demonstrated initiative, leadership, and management skills.
Flexibility to work extended hours, including late nights, weekends, and holidays during the season.

Nice To Haves

Management experience at a sports and entertainment venue.
Previous P&L accountability and/or contract-managed service experience.

Responsibilities

Uphold Legends’ standards for quality and performance in all phases of food and beverage operations.
Continuously improve the guest experience across food, service, communications, and other areas, balancing creativity with practical implementation.
Manage the operational budget and monthly profit and loss statements, ensuring accurate financial reporting.
Maintain strong, collaborative working relationships with the client and business partners.
Oversee the management team by developing talent, promoting from within, coaching, and managing performance.
Develop yearly operational budgets, including product levels and pricing, to support a fiscally sound operation.
Oversee monthly inventory for all departments.
Verify, prepare, and submit required reports and monthly projections.
Work with subcontractors to ensure standards are met and contract terms are followed.
Ensure compliance with federal, state, local, and Legends regulations regarding alcohol sales, OSHA, payroll, employment, and EEO guidelines.
Carry out supervisory responsibilities, including interviewing, hiring, training, planning and assigning work, directing and appraising performance, rewarding and disciplining employees in conjunction with Human Resources, and addressing complaints and resolving problems.
Perform additional related duties, tasks, and responsibilities as required.